Accounts Payable Mount Vernon

SARAH LEAHANNE GARCIA

Mount Vernon, TX *****

903-***-**** - *************@*****.***

PROFESSIONAL SUMMARY

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

I love to learn new things and to work with others to advance and better performance in the work place.

SKILLS

I am able to answer multiple phone

lines. I am able to use a fax, printer and

postage machine. I have used

Quickbooks, Excel, Microsoft Word

and several other computer programs. I

have worked as a receptionist in

different medical offices. Since 2002 I

have worked seasonally for H&R Block

as a receptionist. In 2009 I began

preparing taxes as well. I have

experience in payroll, accounts

receivable and some accounts payable.

WORK HISTORY

08/2021 to 11/2024 Customer Service Representative Sedgwick Claims Management – Lexington, KY

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

•

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

•

Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

•

05/2021 to 12/2021 Bar Tender/Hostess

Backroads Bar and Grill – Mount Pleasant, TX

Bar tending in a very busy and well known bar. I would receive money and place bands on customers for the night. I also mixed and served drinks through out the night. 11/2020 to 06/2021 Substitute Teacher

Mount Vernon ISD – Mount Vernon, TX

Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

•

Upheld classroom routines to support student environments and maintain consistent schedules.

•

Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

•

Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

•

02/2017 to 08/2020 Bookkeeper

Bookkeeping Unlimited – Pittsburg, TX

• Maintained and processed invoices, deposits, and money logs. Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.

•

Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.

•

Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

•

EDUCATION

08/2015 Associate of Arts: General Education

Texarkana College - Texarkana, TX

05/1994 High School Diploma

Mount Vernon High School - Mount Vernon, TX

I received a basic education diploma in May of 1994. I waws involved in FFA, Spanish Club, FHA and Band.

Contact this candidate