Perry Gary
Mobile, Alabama 36617
**********@*******.***
Professional Summary
Detail-oriented and tech-savvy professional with over 20 years of experience in IT support roles requiring strong data accuracy, documentation, and record-keeping. Skilled in high-volume data input, system maintenance, spreadsheet management, and digital file organization. Experienced with confidential data handling, backup procedures, and quality control. Known for reliability, consistency, and meeting strict deadlines in remote and office-based environments.
Core Skills
Data Entry & Documentation
File Management & Data Backup
Accuracy & Quality Control
Microsoft Excel & Office Suite
Database Updates & Retrieval
Record Verification & Auditing
Remote System Access & Support
Fast & Accurate Typing (50+ WPM)
Customer/End-User Communication
Relevant Experience
IT Project Manager / Lead Technician
Washington Headquarters Services – Washington, DC Dec 2021 – Dec 2024
Entered and updated technical data, user logs, and inventory records across multiple systems.
Maintained accurate hardware/software inventories and documentation.
Performed data backups and ensured compliance with data integrity protocols.
Created, tracked, and managed tickets and service records using systems like ServiceNow and Maximo.
Computer Assistant (GS-09)
US Space Force – Freeport, FL Jul 2019 – Dec 2021
Managed and updated user asset information in database systems.
Verified user requests against ticket history for consistency and accuracy.
Prepared detailed documentation of service procedures and system updates.
Maintained digital logs of hardware deployments and system changes.
Computer Technician (GS-09)
US Air Force – JB Andrews Medical Clinics Dec 2014 – Jul 2019
Logged, tracked, and updated issue resolution data for over 1,000 users.
Processed data related to system updates, hardware repairs, and user support.
Reviewed and confirmed data accuracy before submitting reports.
Desktop Support Specialist
Power Tek (NIST) – Gaithersburg, MD Nov 2012 – Nov 2014
Created, edited, and maintained records of computer setup, repairs, and software installations.
Conducted routine audits of IT records and corrected inconsistencies.
Trained users in proper data entry for internal systems and applications.
Facility Operations Technician (GS-09)
Washington Headquarters Services (Pentagon) Feb 2008 – Jun 2011
Maintained logs of hardware setups, relocations, and service events.
Updated shared files and coordinated with teams to ensure accurate project tracking.
Education & Certifications
Diploma in Information Technology – Triangle of Technology, Pensacola, FL (2006)
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Certified Professional (MCP)
Additional Information
Work Authorization: U.S. Citizen
Clearance: Active Secret (can handle confidential information securely)
Typing Speed: 50+ WPM (accurate and consistent)
Remote Readiness: Equipped for and experienced in remote work environments
Traits: Dependable, detail-focused, fast learner, organized under pressure
References
James Hardy, Network Security Specialist 540-***-**** *****.******@******.***
Shana Wesley, Restaurateur 202-***-**** *****.******@*****.***
Tiffany Prophet, Administration Specialist 850-***-**** *******.*******@*****.***