Customer Service Event Coordinator

Ethel M. Latin

*** *******, **. *****

Cell phone: 910-***-****

****************@*****.***

SUMMARY

Highly skilled and reliable experience in, customer service, supervising and training personnel, coordinating events with exceptional experience in computer skills, communication and deescalating problematic situations. Able to work well independently, or as a member of a professional team. Trained on the job as a Non-Violent Crisis Intervention Specialist, lawn care maintenance, event coordinator and approximately 3 years of experience as a supervisor.

COORDINATING SKILLS

Met the demands for deadlines as a Supervisor, Employment Specialist #6, Youth Director, Supervisor for Disabled Individual or Group Housing Sites, Unemployment Office, Supply Specialist and many other organizations to include non-profit. Trained people for various jobs, ensuring that they followed the guideline, rules and applicable regulations set forth. Assisted in coordinating fund-raising events with 10 or more members of the Bread of Heaven Church Organization (Non-Profit), which resulted in successfully raising over $3000, all of which was for a building fund project. As a member of this church, I was appointed the Youth Choir Director & Youth Program Coordinator, over the Choir and Praise and Worship service. Also developed a schedule for organizing youth services, purchased equipment needed for events, coordinated fellowship with other churches, met the demands for out of town and local engagements, and managed all other general duties as assigned.

COMMUNICATION SKILLS

Developed interpersonal skills during 20+ years of skilled working as supervisor, job trainer, youth leader and church members while, also serving as a First Lady. Learned the subtleties of persuading adults and youth to contribute their skills, time and money to work or invest in community or church projects. Invested a considerable amount of time in training and refining skills applicable to the job or task at hand, especially in the area of communication between coworkers and the general population. Mastered the ability to retain a sense of humor and knowing how to deescalate or diffuse situations of a tense nature.

Experience

Current Employer: Unemployed- (Occupying my time with furthering my education online. I have successfully completed 3 years, pursuing a Bachelors Degree in Healthcare Administration. With only one year left for completion it’s my goal to finish very soon and pursue a at home career at some point). Currently, serving as a Clergy for my local church.

Employer: Manpower -- Position: Receptionist

Employer: Securitas – Position: Unarmed Security Officer

Employer: Partners in Opportunities – Position: Supervisor

Employer: South Bend Community School Corporation– Position: Certified ParaEducator

Employer: St. Joseph County Juvenile Justice Center – Position: Security Officer - (

Employer: Workforce Development – Position – Employment Specialist #6 - (Nov. 1997 – May 2003)

Employer: US Army – Position – Supply Specialist - (Feb. 1993 – Feb. 1996)

Employer: Ameritech – Position: Line Laborer (Oct. 1991 – Feb. 1993)

Employer: Family Dollar – Position: Cashier - (March 1991 – Dec. 1991)

Employer: US Army Reserve – Position: 91B10 Medical Specialist-(Oct. 1981 – Oct. 1987)

Employer: Bread of Heaven – Position: Clergy, Youth Director, Praise & Worship Coordinator- June 2004 – July 2010)

Work Skills

●Train personnel for different tasks required to complete a project

●Word, WordPerfect, PowerPoint

●Excellent communication skills

●Trained in the U.S. Army on physical security, communication, and supervising personnel

Certifications

Personal & OJT Customer Service Manager/Accounting Trained, Licensed Clergy, Certified Med-Passer, Certified Paraeducator. CPR/First Aid, Firearms7Grenade Training, Patient Care & Medical Office OJT Trained

Contact this candidate