Store Clerk / Cashier

Lema Tutuwan

***** *********** *****

Silver Spring, Maryland

Cell: 202-***-****

Email: ***********@*****.***

Qualifications:

I am a highly focused, self-motivated and responsible individual guaranteed to contribute strongly within a customer service role requiring enthusiasm, charismatic communications skills, and on exemplary work ethic.

Excellent Customer Service: Able to utilize strong math skills, team orientation, and interpersonal strengths to ensure provision of high-quality customer service within fast-paced retail environments.

Communications: Convey information persuasively both orally and in writing. Facility for building positive relationships with others with humor, helpfulness, and cultural sensitivity.

Teamwork: Able to apply lessons learned to motivate and support all team members in assigned tasks and projects.

Mathematics: Good math student, with ability to use superb mental math skills to ensure accuracy in order processing. Cash handling, and credit transactions.

Technical Proficiencies: Solid command of Microsoft Office Suite (Word, Excel, PowerPoint) and social media. Swift learner, easily mastering new software systems.

Experience

Residential Counselor: Belcare Services Inc, Silver Spring Maryland Nov 2022- Dec 2024

Modeling and mentoring, and implementing behavior modification strategies.

Planning and supervising recreational activities, and actively participating on a Treatment Team

Providing a clean, comfortable, safe and supportive home environment.

Teaching hygiene practices and good interpersonal relationship skills.

Enforcing rules and applying discipline within prescribed limits

Ensuring residents receive proper nutrition and healthcare

Performing necessary administrative duties and transporting children.

Barista: Starbuck Safeway Food Store, Silver Spring Maryland Dec 2020 – Nov 02 2022

Create and establish rapport with customers, proactively engaging in conversations about products, services and promotions.

Perform all opening and closing procedures and support tasks following café standards.

Prepare and serve drinks and food for an average of 100 clients daily, under café standards and health code.

Educated customers about new drinks options or recommendations based on their likes or dislikes.

Quickly and accurately handles financial transactions of all types.

Sanitized coffee equipment multiple times during each shift, consistently maintained store cleanliness.

Cashier Sales: AutoZone, Laurel Maryland April 2019 – Dec 2020

Place new merchandise on display

Assist customers with the correct auto parts and explain function

Determine replacement parts required

Examine returned parts for defects, and exchange defectives parts or refund money

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Fast Food Cashier: Wendy’s Fast Food, Laurel Maryland Oct 2018 - March 31 2019

Commended by Manager and customers for a fast, hassle free checkout

Courteously greeted customers and assisted with purchases

Operated cash register, received and dispensed correct change to customers

Quickly and accurately processed meal orders while developing rapport with customers

Resolved customer needs using professionalism and sensitivity

Swept, mopped, and kept up with cleaning tasks regularly.

Helped in kitchen when needed.

Customer Service Associate: Harris Teeter, Laurel Maryland Mar 2018 – Sep 2018

Operate POS terminals to checkout customers, swipe credit cards, and enter cash amounts received.

Cash handling

Greeting customers and answering customer questions

Assist in other duties as assigned and ensuring attention to detail

Education

Montgomery College, Rockville Maryland

Springbrook High School, Silver Spring, MD

Interests / Activities

• Arts

• Hair and Makeup stylist

•Dancing and Singing

Contact this candidate