Customer Service Data Entry

Brittani Atchley

Canton, OK ***************@*****.*** 580-***-****

Objective

Motivated and detail-oriented administrative professional seeking a remote position in data entry, transcription, or virtual assistance. Known for strong time management, excellent customer service, and accuracy in task execution.

Professional Experience

Lead Secretary

Wheeler Brothers Grain Co. — Dec 2022 – Present

• Delivered exceptional customer service to clients and vendors in-person, by phone, and email

• Entered, updated, and maintained grain and fertilizer production records with accuracy

• Handled filing systems, organized paperwork, and managed office supply needs

• Answered multi-line phones, routed calls, and responded to inquiries

• Scheduled logistics and coordinated pickups/deliveries with internal teams and drivers

• Created documents and reports using Microsoft Word and Excel

• Managed email communications and scheduling through Outlook

• Supported senior staff with administrative tasks and served as the main point of contact for daily office operations

Pharmacy Technician Assistant

Kidd Health Mart — Jan 2020 – Dec 2022

• Assisted pharmacists in filling prescriptions accurately and efficiently

• Maintained strict patient confidentiality in compliance with HIPAA standards

• Managed insurance verification and coordinated billing issues

• Interacted with pharmaceutical reps and maintained supply inventory

• Provided customer service and support for walk-in and call-in patients Medical Assistant

Kingfisher Family Clinic — Dec 2017 – Dec 2019

• Provided direct patient care, including taking vitals and assisting during exams

• Performed medical transcription and documentation for physicians

• Managed billing and coding for insurance claims and patient records

• Administered vaccines and performed basic wound care

• Maintained a clean and organized clinical environment in compliance with health regulations Stay-at-Home Mom — Sept 2011 – Nov 2017

• Managed a household while supporting early childhood development

• Built strong time management, multitasking, and problem-solving skills

• Developed a deep understanding of organization and responsibility, applicable to professional settings

Skills

• Data entry & transcription

• Microsoft Office (Word, Excel, Outlook)

• Strong phone and written communication

• Filing & document organization

• Time management & multitasking

• Customer service & professionalism

• Fast learner, works independently

Education

High School Diploma

Chisholm High School — 2010

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