Customer Service Data Entry
Resume:
Betty Jones
Cedar Key, FL *****
************@*****.***
Professional Summary
Bachelor of Accounting Graduate possessing a successful accounting and management background. Excellent customer service background, well organized, self-motivated, goal oriented individual, with exceptional attention to detail and professionalism. Seeking full time employment in a professional office supporting staff and senior leadership, where education and professional abilities can be utilized effectively.
· Energetic self-starter with strong skills in organization and listening while Work Experience
Realtor
Dalton Wade Realty-Saint Petersburg, FL
January 2025 to Present
• Customer Service
• Contracts for buyers and sellers
• Title Orders
• Data Entry
Sous Chef
Island Hotel & Restaurant-Cedar Key, FL
June 2024 to Present
Food Prep
Cooking
Manager/Sales Associate
Island Trading Post-Cedar Key, FL
March 2023 to September 2024
· Assisting Customers with sales
· Cash handling
· Daily reports and deposits
Realtor
Century 21 Dianne Chewning & Associates-Old Town, FL October 2020 to February 2023
· Customer Service
· Contracts for buyers and sellers
· Title Orders
· Data Entry
Veterinary Technician
TBC/Cedar Key Veterinary Services-Cedar Key, FL
April 2019 to February 2022
· Provided excellent customer service by answering questions and resolving any concerns or complaints
· Responsible for data entry
· Managed Inventory Control
· Processed daily ledgers which include accounts receivables, payables, deposits, invoicing and daily reports
· Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions
· Reconciled vendor statements and handled payment complaints or discrepancies
· Coded and entered at least 30 or more invoices each day into the in-house accounting software
· Managed the finances by maintaining accurate balances and utilizing proper opening and closing procedures
· Conduct administrative functions as necessary
· Other jobs and duties as assigned
Patient Care Health Unit Coordinator
Lakeland Regional Medical Center-Lakeland, FL
September 2013 to August 2017
· Chart preparation for incoming and outgoing patients
· Handling multi line phones, directing calls to appropriate areas
· Patient data entry and Insurance verifications
· Other Job duties as assigned
Office Manager
Polk County Animal Hospital-Lakeland, FL
July 2012 to May 2014
· Provided excellent customer service by answering questions and resolving any concerns or complaints
· Data entry- Cornerstone Program
· Accounts Receivable, appointment scheduling, filing
· Composed effective accounting reports summarizing accounts payable data
· Posted receipts to appropriate general ledger accounts Office Manager/Veterinary Technician
Veterinary Emergency Care-Lakeland, FL
March 2005 to October 2010
· Provided excellent customer service by answering questions and resolving any concerns or complaints
· Responsible for data entry
· Managed Inventory Control
· Processed daily ledgers which include accounts receivables, payables, deposits, invoicing and daily reports
· Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions
· Reconciled vendor statements and handled payment complaints or discrepancies
· Coded and entered at least 30 or more invoices each day into the in-house accounting software
· Managed the finances by maintaining accurate balances and utilizing proper opening and closing procedures
· Conduct administrative functions as necessary
· Other jobs and duties as assigned
constantly maintaining highest level of ethical standards
· Leadership understanding to inspire loyalty, team commitment, diversity, quality performance, and compliance with organizational directives
· Solid interpersonal skills to build and maintain long term business relationships with customers, employees, colleagues, and vendors
· Customer relations, complaint resolution, appointment setting Veterinary Nurse
Ark Animal Hospital-Lakeland, FL
2018(temp job)
Provided excellent customer service by answering questions and resolving any concerns or complaints
· Responsible for data entry
Night Shift Manager
Race Trac-Plant City, FL
· Provided excellent customer service by answering questions and resolving any concerns or complaints
· Food Prep
· Cash Handling
· Daily Reports
· Manager in Training
· Other Job duties as assigned
Education
Bachelor of Science in Accounting
Everest University-Tempe, AZ
July 2015 to July 2015
Skills
• MS Office Suite (Word, Excel, PowerPoint) Quick Books
• Peachtree
• Windows applications
• General office equipment
• typing skills at 60wpm.
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