Customer Service Office Support

KRISTINE JONES

Van Buren, Arkansas 479-***-**** *.*********@*****.***

Professional Summary

Reliable and organized professional with a strong background in operations, customer service, and team coordination across roles in manufacturing, property management, and sales. Skilled in multitasking, record-keeping, financial reporting, and communication—core strengths that translate well to administrative support. Eager to apply proven organizational and problem-solving abilities in a fast-paced environment in administrative, clerical, or office support positions.

Areas of Expertise

Administrative & Office Support

● Maintained accurate records of tenant leases, customer data, and financial transactions

● Operated office equipment including printers, copiers, and fax machines

● Performed daily data entry, invoice processing, and report tracking

● Organized files, handled scheduling, and maintained professional correspondence

● Developed and submitted monthly financial reports using digital systems Customer Service & Communication

● Responded to customer inquiries and resolved complaints quickly and professionally

● Supported team coordination and acted as point-of-contact for client concerns

● Communicated production or operational updates to supervisors and staff

● Provided service-oriented leadership in retail and property management settings Time Management & Task Coordination

● Balanced multiple tasks in fast-paced environments including warehouse, retail, and manufacturing

● Scheduled maintenance and operational activities, ensuring timely project completion

● Delegated and prioritized responsibilities among team members for smooth operations

● Monitored production timelines, ensuring deadlines and compliance were consistently met

Operations & Organizational Skills

● Managed inventory, shipping, and receiving with attention to accuracy and record-keeping

● Implemented and maintained organizational systems for files, supplies, and documents

● Supported internal coordination and ensured workflow efficiency across departments

● Identified and resolved workplace challenges using independent judgment and initiative Education & Certifications

Arkansas High School Diploma (In Progress)

Crawford County Adult Education, Van Buren, AR

WAGE Level I Certificate – May 2025

● Career Exploration Digital Literacy Employability Skills Financial Literacy

● Prepared with hard and soft skills for workforce readiness, job retention, and advancement

Work History Overview

Property Manager – Amy Co., Fort Smith, AR Jan 2020 – Jan 2021 Warehouse Worker – Planters Peanuts, Fort Smith, AR Feb 2020 – Dec 2021 Sewing Machine Operator – National Safety Apparel, Fort Smith, AR Dec 2021 – May 2022 Lead Sales Associate – Dollar General, Fort Smith, AR Aug 2018 – Dec 2019

Contact this candidate