Customer Service Exceptional
Resume:
Taylor Bush
Wellborn, FL *****
***********@*****.***
Willing to relocate to: Live Oak, FL - Lake City, FL - High Springs, FL Work Experience
Bartender/Server
Alachua Sports Pub-Alachua, FL
February 2023 to May 2024
• Created and mixed a variety of cocktails, adhering to recipes and ensuring consistent quality
• Provided exceptional customer service by engaging with patrons, taking orders, and delivering drinks in a timely manner
• Maintained cleanliness and organization of the bar area, including restocking supplies and cleaning glassware
• Managed cash transactions accurately, handling payments and providing change to customers
• Assisted in training new bartenders on drink preparation techniques, menu items, and customer service standards
• Demonstrated knowledge of different types of beer, wine, spirits, and non-alcoholic beverages to make recommendations based on customer preferences
Parts Delivery Driver/ parts specialist
AutoZone-Live Oak, FL
October 2021 to March 2023
• Processed and managed parts sales returns, ensuring accurate documentation and timely resolution
• Collaborated with customers to understand the reason for return, providing exceptional customer service and resolving any issues or concerns
• Maintained a high level of accuracy in processing returns, minimizing errors and reducing financial impact on the company
• Provided training sessions for staff members on proper handling of returns, promoting consistency in processes across the organization
Store Clerk
sunstop-Live Oak, FL
May 2021 to August 2021
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
• Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
• Managed cash register operations including opening and closing procedures, balancing cash drawer at the end of each shift
• Ensured compliance with all cashiering policies and procedures to maintain accuracy and prevent fraud or theft incidents
• Performed accurate price checks using barcode scanners or manual entry when necessary Receptionist
Nice Ink-Canonsburg, PA
June 2019 to December 2020
• Greeted and welcomed visitors, providing a positive first impression of the company
• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
• Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
• Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
• Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
• Managed office supplies inventory by monitoring stock levels and placing orders when necessary
• Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
• Created detailed reports on daily activities such as visitor traffic, phone call volume, and appointment scheduling metrics
• Trained new receptionists on office procedures and protocols to ensure consistent service delivery across shifts
Retail Associate/Cashier
AutoZone-Lake City, FL
August 2018 to May 2019
• Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions
• Managed cash register operations, accurately handling cash transactions and providing correct change to customers
• Contributed to loss prevention efforts by monitoring store premises for suspicious activities and reporting any incidents promptly
• Performed price checks and updated pricing labels as necessary to reflect current promotions or discounts
• Resolved customer complaints or concerns in a professional manner, finding appropriate solutions to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that attracted customer attention
• Developed strong relationships with repeat customers through personalized assistance and recommendations
• Participated in training programs to enhance product knowledge and stay up-to-date on the latest industry trends
• Recognized as top-performing retail clerk based on consistently meeting or exceeding sales targets Skills
• Bartending
• Serving
• Time management
• POS
• Customer service
• Restaurant experience
• Basic math
• Cash handling
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