Office Manager Medical Assistant

Pam Pfiester

Mobile: 440-***-****

Email: **********@*****.***

Education:

Polaris Career Center Middleburg Heights, OH

Certified Clinical Medical Assistant

August 1998 - January 1999

Berkshire High School

Diploma in General Curriculum

1982 - 1986

Work Experience:

Jason D. Majors Family Dentistry Newbury, OH

July, 2016 - July, 2025

Office Manager

-Managed patient scheduling, answered phones, and maintained electronic health records

-Administered all aspects of insurance billing, claims submission, and appeals

-Regulated inventory and ordered supplies

Cleveland Clinic - Chesterland Medical Building Chesterland, OH March, 2011 - July, 2016 (Approx.)

Billing Specialist

-Managed full-cycle medical billing in a practice of three full-time physicians

-Performed daily payment posting, reconciliation, and generated comprehensive financial reports for management.

-Ensured strict adherence to HIPAA guidelines and all federal/state billing regulations Skills

-Medical/Dental Billing

-Insurance Verification and Claims Processing

-Accounts Receivable/Payable

-Collections

-Budgment Management

-Electronic Payment Processing

-Scheduling

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