Customer Service High School
Resume:
Bianca Zambrano
Motivated and detail-oriented professional with over four years of experience in
education, retail, and hospitality. Skilled in leadership, customer service, and child development. Proven ability to multitask, support teams, and engage diverse populations. Bilingual in English and Spanish
6201 Hollywood Blvd, Los
Angeles, Unit 3425, 90028
*************@*****.***
EXPERIENCE
Sally Beauty, South Gate, CA — Beauty Assistant
January 2022 - October 2023
Operated POS, handled opening/closing duties - Provided product recommendations and met sales targets - Managed merchandising and inventory
Think Together, Lynwood, CA — Program Leader
September 2023 - December 2024
Lead structured after-school student groups - Develop engaging, age-appropriate lesson plans - Maintain a safe, organized classroom - CPR certified; received office training
Ojos Locos, Downey — Shift Leader Waitress/Host
August 2023 - September 2024
Promoted to shift lead within one month - Manage front-of-house operations and customer concerns - Maintain high service standards in a fast-paced setting
Dunkin Donuts —Shift lead
August 2023 - Current
Oversaw daily store operations, ensuring smooth opening and closing procedures, accurate cash handling, and compliance with company policies and health/safety regulations.
EDUCATION
Warren High School, Downey — High school diploma ( A-G) 2017-2021
Obtained Golden Bear Award
California State University, Long Beach, Undergraduate in Child Development
August 2021- Present
Obtained a full-ride
LANGUAGES
-Spanish
-English
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