Real Estate Customer Service

Summary of Qualifications

I believe strongly in building solid relationships and delivering unmatched customer service in any professional environment. I’ve successfully brought this skill set in more than one demanding career. My initial path in sales and real estate took a temporary turn after the market crash in 2008. Emergency medicine was a fulfilling and challenging field that sharpened my communication skills and ability to perform under intense pressure. I took some time off during Covid and was a stay-at-home Dad. In 2023, I home schooled my daughter for the end of her 2nd grade year. I have since had some life changes and have been working as a server. I am currently seeking a full/part time position for my growing family. I believe my people skills and background make for an excellent addition to any team.

Education

2000: B.S. in Sports Management, Minor in Marketing w/Concentration in Sales

Western Carolina University

2010: National Paramedic Certification, University of Utah

Professional Experience

October 2024-July 2025

Server at Kipos Greek Taverna

Served fine cuisine for both lunch, brunch and night shifts

Assisted with catering

April 2023- August 2023

Home School Administrator and Teacher with River Bend Academy

Increased my awareness of teaching with differentiation

Honed my skills as a teacher

August 2018-January 2019

Loan Officer with Guild Mortgage, Raleigh NC

Closed over $1.5 million of outside-sourced loans

Expanded referral partner database

Co-Marketed open houses with referral partners

September 2017- July 2018:

Mortgage Consultant with OnQ Financial, Durham NC

Created and fostered new relationships in the Chatham County real estate market

Originated over 1.3 million dollars in home loans from new clientele

Co-hosted numerous Open House events and real estate tours

Prepared and hosted successful Lunch and Learn event at the new Chatham Park Headquarters in Pittsboro

January 2016 – May 2017:

Sales Executive with Unifirst Corporation, Durham NC

Met or exceeded weekly sales quota selling uniform and business supply services

Generated leads via cold calling, pursued leads and signed new customers

Prepared sales reports for management and conducted sales presentations to businesses and municipalities on a weekly basis

September 2012 – January 2016:

Paramedic, First Health of the Carolinas, Chatham County, NC

Performed patient assessments in emergent situations

Administered paramedic-level life support as senior medic on shift

December 2010 – May 2012:

Lab Technician & Medical Assistant at Park City Health Clinic, Park City, UT

Triaged patients for priority of care

Treated patients in an emergency care and family care capacity

Collect blood and other samples in order to perform different tests in the lab

April 2007-February 2008:

Sales Executive – Red Ledges Realty, LLC Heber City, UT

Made cold calls from contact lists provided by the developer to generate leads

Expanded sales database in luxury real estate using Prospector software

Coordinated “Reservations” program for clients to purchase priority position in new phases of development

Designed personal marketing campaigns for networking and visibility

January 2006 – April 2007:

Sales Executive – Colwell Banker Residential Real Estate, Park City, UT

Sold residential homes and home sites in highly competitive Park City market

Hosted open houses, cocktail parties, and other events to build relationships and foster networking for new business

January 2005-June 2006:

Loan Originator – First Western Mortgage, Park City, UT

Originated over 7.2 million dollars in single family lot loans

Obtained leads through successful targeting of past property owners for new purchases and referrals

February 2002-December 2004

Sales Executive- IMI Resort Holdings, LLC, Park City, UT

Generated leads via cold calling, pursued leads and signed new clients

Personally sold $15.425 million in golf course community homesites

Personally sold 31 golf memberships ranging from $95,000-$125,000 each

May 2000-February 2002

Sales Executive - IMI Resort Holdings, LLC, Austin, TX

Generated leads via cold calling, pursued leads and signed new clients

Provided customized property tours for clients in golf course community

Managed the Outside Real Estate Agent Program

January 2000- May 2000

Sales Assistant Internship in Resort Sales and Marketing- IMI Resort Holdings, LLC, Scottsdale, AZ

Procured appointments via phone calls and email leads

Database entry

Assisted in administrative backup and office management

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