Elizebeth Baldwin
Former Medical Records Specialist- Highmark, Inc
Memphis, TN 38127
******************@*****.***
Focused worker with 3 years of experience pinpointing discrepancies to maintain data integrity. Instrumental in offering innovative approaches to generate organizational success while handling easy and complex tasks
Authorized to work in the US for any employer
Work Experience
Medical Records Specialist
Highmark, Inc
May 2017 to May 2024
Processed 118k UDC forms that produce a $15m revenue stream annually
• Issue daily UDC and Retro work assignments to colleagues using programs such as HADOC
• Evaluated 100+ audits In-Home Health Assessment project for vendor
• Retrieved 400+ Electronic Medical Records for Retrospective platform
• Trained 8+ coworkers/supervisors in UDC, Highview and OCR applications
• Assisted with the development of UDC interface for 2016 and 2017 program year and aiding other team members across various programs within the department
• Generate reports for daily count of combined efforts inside the OCR and UDC apps
• Process coding file in UDC database
• Create documents on how to access and retrieve medical records for current employees and new hires. Data Entry II
Staffmark
January 2015 to May 2017
Scan/copy reports to provided secured email address
Organize and alphabetize paper medical charts for 2014 UDC program year
Check database for errors while correcting forms
Record Data for Solution Retention calls onto excel spreadsheet
Assist members with various issues such as home supplies, house call appointments, payment updates
Inbound/Outbound calls to targeted Gateway members Data Entry II
Aerotek
August 2014 to January 2015
Enter patients' information and prescriptions into database
Outbound/Inbound calls
Education
Diploma
George Westinghouse High School
September 2000 to June 2004
Skills
• Teradata
• Business Requirements
Additional Information
Typing 33-40wpm Microsoft Office
HADOC, OCR & Teradata use Accuracy and attention to detail Customer service Member services/trained
Balance multiple assignments problem solving easy and complex tasks