ERIKKA WALKER
***** ****** **, ***** *******, IL 60473 US • 708-***-**** • ************@*****.***
Detail-oriented and proactive Administrative Assistant with 8 years of experience supporting executives and departments in fast-paced office environments. Adept at managing calendars, coordinating meetings, handling confidential documents, and streamlining office operations to enhance productivity. Known for excellent organizational skills, strong communication, and the ability to multitask effectively while maintaining a high level of professionalism. Proficient in Microsoft Office Suite, scheduling software, and database management. Multi-tasking and Prioritization
Meeting Planning & Coordination
Records & File Management
Database Management & Data Entry
Report Generation & Data Analysis
Office Management
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Zoom / Teams / Webex (virtual meeting platforms)
Customer Service, Communication
Calendar management
Project management support
Budget report generation
Administrative Assistant - February, 2017 to December, 2024 Northwestern Memorial Hospital - Chicago, IL
Provided high-level administrative support to executive leadership, including calendar management, board meeting preparation, and confidential correspondence handling.
Coordinated cross-functional communication between departments, streamlining workflows and improving response times across multiple teams. Led planning and execution of executive meetings, including agenda creation, travel logistics, and follow-up task tracking. Managed complex scheduling and prioritization for multiple senior leaders. Oversaw document control and ensured compliance with internal policies and external regulations (e.g., HIPAA, HR, legal). Mentored junior administrative staff, delegating tasks and implementing standard procedures to increase team efficiency. Created and maintained executive-level reports, spreadsheets, and presentations for leadership reviews and operational planning. Managed vendor relationships and contracts, negotiated service agreements, and coordinated office supply procurement. Served as liaison between executive team and external stakeholders, ensuring timely and professional communication. Supported budget tracking, expense reporting, and invoice processing with a high degree of accuracy and discretion. Analyzed office processes.
Ensured a professional and welcoming environment.
Managed office technical support requests.
Tracked and completed administrative tasks.
Healthcare Administration and Management - Master of Science - 2023 Grand Canyon University - Phoenix, AZ
Healthcare Administration - Bachelor of Science - 2021 Grand Canyon University - Phoenix, AZ
Professional Summary
Skills
Work History
Education