Customer Service Exceptional
Resume:
NE’COLE HARRIS
EMAIL ***********@*****.***
TELEPHONE
OBJECTIVE
Looking to secure a Bartender position with a Company that will allow an individual with exceptional customer service and people skills to benefit the organization.
Education
Bar Masters, Mixologist Certified 2015
Specializes in private parties/events, Extensive Cash Handling Experience
EXPERIENCE
BARTENDER J.R. CRICKETS
December 2015-August 2016 (Atlanta)
Promptly greets guests, takes beverage orders from the restaurant servers or directly from guests. Mixes alcoholic and non-alcoholic drinks, cocktails and other beverages as requested and in compliance with company standards and recipes. Checks identification of guests to verify age. Rings up all drink and food orders in the POS system, collects payment for drinks and/or food served, balances all receipts and follows proper cash handling procedures. Ensure bar is fully equipped and clean. Shut down bar as well as the building at the end of my shifts.
Bartender A.M.F. Lanes
August 2016-November 2016 (Norfolk)
Taking food and drink orders, bringing it out to their lane or table and providing awesome service to customers throughout the facility. Taking food and drink orders, bringing it out to their lane or table and providing awesome service to customers throughout the facility. Learning drink recipes and following ID guidelines. Must be 18+ to work this position. Ensuring my register is counted correctly and deposited into the deposit box, at the end of every shift.
Bartender Norfolk seafood company
December 2021-March 2022 (Norfolk)
Demonstrate genuine hospitality and deliver exceptional guest service in the bar area. Mix, garnish, and serve alcoholic and non-alcoholic drinks according to company standards for guests in the bar and in the dining room. Keep the bar stocked and clean while always providing friendly and attentive service.
The Twisted Crab
SEPT 2023 (NORFOLK)
Prepare alcohol or non-alcohol beverages. Interact with customers, take orders and serve snacks and drinks. Assess customers needs and preferences and make recommendations. Mix ingredients to prepare cocktails. Check customer's identification and confirm it meets legal drinking age. Restock and replenish bar inventory and supplies. Stay guest focused and nurture an excellent guest experience. Comply with all food and beverage regulations.
KPot
2024 (Atlanta)
Opened and closed the bar in a timely and responsible manner.
Gained regular customers by serving beer, wine, and other beverages in prompt and friendly way.
Maximized daily and weekly sales by ordering bar products and keeping a well-stocked INVENTORY. KEPT the establishment compliant by arranging for experienced and responsible bouncers on the busiest nights.
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