Sedzida Prses
********@*****.*** / 708-***-****
Experience
Customs Entry Specialist – C.H Robinson Feb 2020 –Jan 2023
• Receive and review documentation to input and transmit data for CBP release of shipments.
• Follow SOPS for each customer on the correct method and data required for preparing an entry.
• Use various methods/resources for identification of HTS details on the commercial invoice
• Report to supervisor exceptions to established clearance requirements
• Organize the work area to identify the status of every file through every phase of the CBP entry process.
• Track and trace shipments and coordinate with steamship lines, co-loaders and CFS on the availability of imported shipments
• Arrange with trucking companies the pick-up and delivery of freight
• Coordinate with supervisors’ delivery exceptions and special delivery instructions
• Worked with Cargowise & Navisphere system
Import Ocean/Air Specialist – Vandegrift Forwarding Company Jan 2017 – Jul 2020
• Managed import logistics for commercial cargo
• Generated, filed, and maintained up-to-date customer records, reports, documentation, databases, etc.
• Cleared import shipments through U.S Customs, FDA and other government agencies • Arranged inland deliveries, confirmed releases and managed all phases of billing • Managed unique freight handling characteristics and sensitive delivery requirements of perishable freight
• Communicated and offered solutions to documentation discrepancies to client and manager • Maintained knowledge of various transportation modes including air freight, LCL, FCL
Import Air/Ocean Specialist – A.N Deringer Aug 2015 – Dec 2016
• Analyzed and validated import documentation and data to ensure they are in accordance with applicable laws and regulations
• Cleared import shipments through U.S. Customs and other government agencies • Informed customers about U.S. Customs and Border Protection requirements for their shipments • Prepared entry documents for customs approval & duty payment Broker Agent – Pro Express SAS Jul 2013 – Jul 2015
• Optimized shipment plans to ensure freight coverage by ensuring productive use of assets and drivers
• Built effective labor schedules to handle projected freight volumes
• Dispatched trucks that are empty and committed them to loads
• Monitored in-transit deliveries for service failure(s) or other issues that may impact on-time delivery • Understood unique freight handling characteristics and sensitive delivery requirements of perishable freight
• Adhered to exclusive shipping requirements that qualify select drivers to haul commodities from certain shippers
• Generated operational reports documenting service-related metrics, including pick-ups
(scheduled, missed, extra pick-ups, etc.), route completions and current driver locations
• Communicated information pertinent to excess load availability to Brokerage and Rail divisions to secure full transportation coverage
• Negotiated rates with customers to secure business: includes setting line haul rates, fuel surcharge and any accessorial charges that may occur Entry Writer – DHL Global Forwarding Dec 2006 – Dec 2013
• Coordinated import logistics for commercial cargo
• Arranged inland deliveries, confirmed releases, and managed all phases of billing
• Responded to inquiries and follow up to ensure issue resolution and customer satisfaction, develop and maintain regulations with customers.
• Educated customers about U.S. Customs and Other Government Agency (OGA) requirements
• Filed entries with U.S. Customs, ensure timely dispatch of cargo, and perform accurate reporting and billing
• Resolved finance and accounting reconciliation exchange issues, including providing backup for old bills
• Prepared and reviewed routine reports
• Ensured adherence to customer SOPs, government agency regulations and company processes Cargo Coordinator - Swissport Cargo Service Nov 2002 – Dec 2006
• Made cargo reservations for outbound flights
• Notified and assigned customers in picking up freight and collecting outstanding charges • Issued airway bills for customers and applied tariff rates
• Operated Airline computer systems to assist customers with questions or problems, including AMS • Meet both inbound and outbound flights for document handling
• Processed and delivered documentation to US Customs and other government agencies • Observed and practiced all cargo safety/security regulations Education
Agricultural University of Sarajevo 1983-1988