Customer Service Food

Caleb Wiles

Grimes, IA *****

*************@*****.*** +1-515-***-****

Willing to Relocate: Yes

Professional Summary

Dependable and motivated customer service professional with 7+ years of experience in fast-paced retail and food service roles, and 1+ years of experience in pharmacy support roles. Strong attention to detail, excellent communication skills, and a proven ability to support operations under pressure. Eager to bring a positive attitude and team-oriented mindset to new challenges. Skills

Customer Service: Cash Handling, Conflict Resolution, Order Management Food Service: Cooking, Food Preparation, Sanitation Standards Technical: Microsoft Word, Faxing, POS Systems

Other: Pharmacy Support, Cleaning, Team Collaboration Work Experience

Pharmacy Support Person

Medicap Pharmacy – Waukee, IA

October 2024 – July 2025

• Restocked front-of-house inventory to ensure consistent product availability

• Processed patient payments and maintained transaction accuracy

• Faxed daily earnings reports to corporate office Cashier / Customer Service

B-Bops – Waukee, IA

2020 – October 2024

• Managed customer transactions quickly and accurately using POS system

• Traveled to other locations to assist with staffing shortages

• Provided fast, friendly service in a high-volume environment Cashier / Customer Service

Dairy Queen – Waukee, IA

2016 – 2020

• Operated register and assisted with ice cream preparation during peak hours

• Maintained a clean, welcoming environment for customers

• Learned to thrive under pressure and handle multiple tasks simultaneously Education

High School Diploma

Dallas Center-Grimes Community High School

Languages

English (Fluent)

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