General Manager Assistant

MANEVA TANAMBELO

STATE COLLEGE, US ***** 814-***-**** *****************@*****.***

Experienced management professional with 5 years of leading teams and driving business growth. Skilled in strategic planning, process optimization, and fostering high-performance teams. Strong communicator focused on delivering results and continuous improvement.

• Client support • Customer dining experience management

• Team Management • Point-of-Sale Systems

• Multilingual communication

ASSISTANT GENERAL MANAGER, 12/2024 - Current

Roots – State College, PA

Managed financial transactions with precision, overseeing cash handling procedures and ensuring the accurate preparation of deposits totaling up to $50,000 weekly.

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Led and developed teams through effective motivation, training, and performance management to optimize employee productivity and achieve organizational goals.

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Partnered with the General Manager to design and implement strategic marketing initiatives, enhancing brand visibility and driving sustained sales growth.

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Proactively addressed and resolved customer concerns, significantly improving customer satisfaction and fostering long-term client loyalty.

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ASSISTANT GENERAL MANAGER, 11/2021 - 12/2024

El Jefe Taqueria – State College, PA

• Coordinate daily operations, enhancing team efficiency and customer satisfaction

• Implemented training programs, improving staff performance and service quality

• Streamlined inventory processes, reducing waste and optimizing resource allocation

• Analyzed sales data to identify trends, driving strategic business decisions PROFESSIONAL SUMMARY

SKILLS

EMPLOYMENT HISTORY

SUPERVISOR, 08/2021 - 11/2021

Ramada – State College

• Trained staff, enhancing service quality and guest satisfaction

• Resolved guest complaints, ensuring positive dining experiences

• Managed operations, maintaining inventory and compliance

• Led team to achieve operational excellence

SUPERVISOR, 03/2020 - 07/2021

Lowe's – Selinsgrove, PA

• Guided customers to products, enhancing their shopping experience and satisfaction

• Processed returns efficiently, ensuring seamless transactions and customer trust

• Suggested products based on needs, fostering customer loyalty and repeat business SOCCER COACH, 10/2019 - 03/2020

Soccer Shots – State College, PA

• Guided children's skill growth, focusing on safety and sportsmanship

• Managed team practices and games, ensuring organized activities

• Guaranteed equal playtime, fostering a supportive environment SERVER/FOOD RUNNER, 02/2019 - 08/2019

Barcelona Wine Bar Restaurant – New Haven, CT

• Communicated orders to kitchen, boosting service speed and accuracy

• Addressed guest needs swiftly, enhancing satisfaction

• Managed orders via POS system for seamless service flow ASSISTANT HOUSE PAINTER, 04/2016 - 08/2017

Exterior Painting service – New Haven, CT

• Assisted painters in residential projects, enhancing prep skills and improving overall efficiency

• Performed stucco and drywall repairs, boosting project timelines and quality

• Collaborated on interior painting, ensuring superior finishes and client satisfaction GARDENER, 03/2015 - 10/2016

Landscaping/Gardening Work – New Haven, CT

• Maintained vibrant landscapes, boosting property appeal and health

• Operated lawnmowers for precise lawn upkeep

• Executed trimming and edging, enhancing garden aesthetics Associate: Business Administration— Management/Marketing South Hills School of Business & Technology - State College, PA High School Diploma: 01/2019

Wilbur Cross High School - New Haven, CT

EDUCATION

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