Customer Service Administrative Support

SULIMON BALOGUN

Email: ****@*******.***

Phone: 917-***-****

PROFESSIONAL SUMMARY

Results-oriented professional with 10+ years of experience in customer service, merchandising, and administrative support. Adept at team leadership, vendor management, and optimizing e- commerce operations. Known for being a quick learner, team player, and detail-oriented in fast- paced environments.

CORE SKILLS

• Operating Systems: Windows, macOS, iOS, Android

• Leadership: Team Leadership, Vendor Relations, E-commerce Strategy, Process Optimization

• Administration: Executive Support, Calendar & Travel Management, Event Planning, Cross- functional Communication

• Creative: Storytelling, Scriptwriting, Public Speaking, Performance

• Strengths: Attention to Detail, Quick Learner, Collaborative Team Player, Adaptability

• Technical: Performance Reporting, Digital Marketing, Inventory Control, Data-Driven Decisions, Visual Merchandising

WORK HISTORY

• Online Merchandising Specialist Gallery La La 2017 – Present

• Customer Service Representative Hunter Boots 2022 – 2023

• Store Manager GLLAM 2013 – 2017

• Executive Administrative Assistant Coach 2012 – 2013 EDUCATION

• HND in Business Information Technology NESCOT 1994 – 1996 (incomplete)

• BTEC National Certificate in Computer Studies St Gabriel’s Sixth Form 1993 - 1994

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