Jennifer L. Smith
*** ****** ****, ********, ** *8532
252-***-**** ********@******.***
Objective
To obtain a position in medical coding or health information management which will utilize my education and extensive experience in the healthcare environment.
Education
Coastal Carolina Community College – Jacksonville, NC
Medical Coding Specialist Program
2025 – Present
Craven Community College – New Bern, NC
Associate of Applied Science in Health Information Technology
2010 – 2013
- Dean’s List
Professional Experience
Coder
CarolinaEast Medical Center – New Bern, NC
June 2024 – Present
Abstract and assign ICD-10-CM, CPT, and HCPCS codes for outpatient diagnoses and procedures
Ensure compliance with regulatory requirements and internal policies
Collaborate with clinical teams to resolve coding discrepancies
Third Party Biller
CarolinaEast Medical Center – New Bern, NC
February 2022 – June 2024
Handled eligibility verification and payment processing
Released medical information and corrected insurance claims
Conducted insurance follow-ups via phone
Dental Patient Coordinator
Riccobene Associates – New Bern, NC
July 2021 – January 2022
Scheduled appointments and updated patient information
Managed billing data entry and performed daily register reconciliation
Managed payments, collections, and appointment confirmations
Billing & Insurance Specialist
CCHC – New Bern, NC
March 2021 – June 2021
Verified eligibility and processed insurance claims
Managed payments and collections
Communicated with insurance companies for follow-up and corrections
Front Office Manager
Oceanside Pediatrics – Morehead City, NC
November 2019 – March 2021
Oversaw registration and front desk operations
Managed insurance processing and referrals
Handled closing duties for office operations
Health Information Analyst
CarolinaEast Medical Center – New Bern, NC
November 2014 – November 2019
Audited patient charts for completeness and accuracy
Worked directly with physicians on documentation compliance
Ran reports, tracked provider suspensions, and corrected registration errors
Administrative Assistant
Oceanside Pediatrics – Morehead City, NC
September 2013 – November 2014
Assistant Office Manager
Anson Research – Havelock, NC
May 2003 – May 2009
Skills
ICD-10-CM, CPT, HCPCS
Medical Coding & Auditing
EPIC, 3M Encoder, Cerner, Allscripts, Xper, Medscribe
Microsoft Office Suite
Data Entry & Registration
Release of Information (ROI)
Time Management