Data Entry Customer Service
Resume:
Takila Smith-Davis
Ready to work
Independence, MO 64057
******.*******@*****.***
I have data entry experience, customer service of all sort, and computer skills. I’m a fast learner and eager to try new things.
Authorized to work in the US for any employer
Work Experience
Front Desk Clerk
My Place Hotels - Independence, MO
November 2022 to Present
• Answer phones.
• Stock the My Store daily.
• Create new reservations as needed.
• Check guest in and or out.
• Complete linen on scheduled shift.
• Complete shift tasks paperwork on scheduled shift.
• Stock the housekeeping rooms on each floor.
• Complete night audit shift when needed.
• Help with end of the month inventory.
• Complete weekly bank deposits.
• Complete payroll as needed.
• Sign for packages and deliveries when applicable. Retail Sales Associate/Cashier
Kohl's - Independence, MO
June 2021 to September 2022
• Greet customers.
• Complete cash, credit or check transactions.
• Assist customers with credit applications.
• Assist customers with online kiosk when needed.
• Assist customers with returns, even exchanges.
• Assist with Amazon returns when needed.
• Recovery when applicable.
Sales Associate/Cashier
Finish Line - Overland Park, KS
November 2019 to April 2021
• Greet all customers.
• Assist customer with finding wanted item.
• Complete customer transactions.
• Unload new stocked clothing items and prep with sensors.
• Complete online shipping orders.
Data Processing Assistant/ Data Entry
Zurich North America - Overland Park, KS
April 2016 to August 2019
• Assist processing techs with insurance letters.
• Assist processing techs with new business quotes when needed.
• Grade motor vehicle driving records.
• Assist with cancellations of different insurance products.
• Put together initial new business quotes.
• Process cancellation requests.
• Process cancellation request per gap claims.
• Process transfer request per customer request.
• Process customer contracts for all Zurich products.
• Collect business to process.
• Collect checks.
• Help with security guard labels.
Chat Customer Service Representative
JCPenney - Lenexa, KS
August 2014 to December 2015
Hired on permanently through temp agency
Resolved issues when needed
Placed online orders
Help customer with online checkout and modify orders upon customers request Education
Diploma
Central High School - Kansas City, MO
August 2000 to June 2004
Skills
• Microsoft Word (5 years)
• Answering Phones (5 years)
• Customer Service Skills (10+ years)
• Data-Entry
• Typing
• Customer Service
• Data Entry
• Data Entry Operator
• Word
• Computer Skills
• Computer literacy
• Phone etiquette
• Sales
• Troubleshooting
• Data collection
• English
• Cashiering
• Underwriting
• Medical terminology
• Communication skills
• Time management
• iOS
• Night Audit
• Front Desk
• Guest Services
• Cash Handling
• Microsoft Excel
Certifications and Licenses
Driver's License
Additional Information
• Excellent customer service skills in a variety of retail environments
• Courteous and tactful when working with clients and team members
• Proficient in the Microsoft suites
Contact this candidate