Ayanna Fletcher
White Plains, MD
http://www.linkedin.com/in/ayanna-fletcher
KEY COMPENTENCIES
Data Governance & Compliance
Financial Data Management
Data Quality Management
Content Development
Business Intelligence & Analytics
Stakeholder Collaboration
Process Improvement
Data Integration and Transformation
Project Management
PROFESSIONAL EXPERIENCE
Randstad Apr 2024 – Current
Finance Data Steward
Client: The Nature Conservancy
• Accounting Data Management: Responsible for creating and maintaining accounting data elements within the accounting system, ensuring adherence to established financial policies and procedures to guarantee accuracy and consistency.
• Reconciliation and Data Integrity: Regularly conducts reconciliation between the accounting system and the master database to identify discrepancies and take corrective action, ensuring high-quality financial data.
• Stakeholder Support: Provides prompt, clear, and detailed responses to inquiries from internal stakeholders regarding financial data, accounting processes, and reporting protocols.
• Data Analysis & Reporting: Assists in the preparation of Excel-based financial reports and analysis, contributing to the budgeting process and providing insights to support strategic decision-making.
• Cross-Functional Collaboration: Works closely with finance and operational teams to ensure accurate financial reporting that aligns with organizational goals, enabling effective decision-making.
• Mission-Driven Support: Actively contributes to enhancing the financial management of conservation funds, directly supporting the organization's environmental and conservation objectives.
• Process Improvement: Identifies opportunities to streamline financial processes and systems, contributing to greater operational efficiency and better cost management. American Federation of Teachers – Membership, Data & Analytics Oct 2019 – Jan 2024 Administrative Coordinator
• Project Management: Led the identification and management of meeting data and logistical requirements using JIRA, ensuring that all performance commitments were met on time.
• Cross-Functional Communication: Managed project workflow and facilitated communication with clients and internal teams through tools like Smartsheets, Trello, Slack, and LucidCharts, ensuring alignment on project timelines, specifications, and deliverables.
• Event Coordination: Coordinated complex monthly Cvent meetings with 50-100 participants, managing live-stream production, remote logistics, and accommodations for senior executives.
• Travel Management: Administered travel and expenses through SAP Concur, ensuring proper documentation and reporting for department expenses, while optimizing cost controls.
• Technical Support: Provided ongoing technical support for the internal MD&A ticketing system, addressing member concerns and resolving issues with known solutions and troubleshooting techniques. Seneca Resources, LLC Jan 2019 – Sept 2019
Senior Administrative Analyst
Client: U.S. Department of Veterans Affairs (VA), Veteran’s Health Administration (VHA) Telehealth Services
• Technical Documentation: Developed technical manuals, process documentation, and training materials, ensuring compliance with VHA Telehealth criteria and quality standards.
• Process Improvement: Applied continuous process improvement strategies, enhancing the quality and efficiency of technical documentation while adhering to strict quality control protocols.
• Stakeholder Engagement: Translated complex stakeholder requirements into deliverables such as functional specifications, use cases, user stories, and workflow process diagrams, enabling clear communication across diverse teams.
• Data Flow & Systems Analysis: Created data flow and data model diagrams to support Telehealth systems, ensuring smooth integration and operational efficiency. D.E. Shaw & Associates, PC Aug 1998 – Dec 2018
Senior Administrative Analyst
Client: General Services Administration (GSA)
• Business Case Development: Played a key role in developing business cases and feasibility studies, helping assess the technical, financial, and operational viability of proposed IT solutions to optimize decision-making.
• Strategic IT Planning: Led the creation of IT plans, roadmaps, and budgets, working with cross-functional teams to align projects with organizational priorities and ensure effective resource allocation.
• Cost-Benefit Analysis: Conducted thorough cost-benefit analyses for IT projects, identifying opportunities to reduce costs and improve efficiency without compromising service quality.
• Process Optimization: Proposed and implemented process improvements to enhance IT infrastructure, streamline workflows, and ensure scalability of systems, leading to reduced operational costs and improved IT service delivery.
SKILLS
Technical Tools: JIRA, Smartsheets, Trello, Slack, LucidCharts, SAP Concur, Cvent, Excel (Advanced), Data Modeling Tools
Financial Systems: ERP Systems, Accounting Systems, Financial Reporting Software Project Management: Agile, Waterfall, Cross-Functional Team Leadership, Budget Management Data Management: Data Quality Standards, Data Governance, Financial Data Integration, ETL Processes Business Intelligence: Data Analysis, Reporting, Visualization, Forecasting, Decision Support Systems Collaboration Tools: Microsoft Office Suite, Google Workspace, Team Collaboration Platforms EDUCATION
Bachelor of Arts
Major: Communications