Accounts Receivable Human Resource
Resume:
MICHELE THURMAN
************@*****.***
SKILLS SUMMARY
● Staff training,development and managing
● Accounts Receivable expert
● Accounts Payable expert
● Hiring and onboarding expert
● Advanced proficiency in Microsoft Word, Excel, and Outlook, SAP, Concur
● Implementation and training of accounting software PROFESSIONAL EXPERIENCE
CAPITAL EXPRESS
October 2023 – Current
AR/Billing Manager
● Manage both collection and invoicing team members in Omaha Nebraska and Tampa Florida.
● Regularly review accounts receivable reports to identify aged accounts, proactive follow-ups to reducing bad debt
● Monitor processing of weekly, semi- monthly and monthly invoicing
● Identifying inconsistencies and resolve billing issues
● Monitor and evaluate staff performance with yearly evaluations, daily feedback and monthly team meetings.
● Implement new cash application and collection software.
● Launched change for ACH and lockbox payments at a new bank LRS HEALTHCARE
November 2022 – September 2023
Senior Billing Specialist
● Manage reverse billing process though VMS platforms
● Help oversee aspects of the billing process, from invoice generation to payment collection
● Contribute to team leadership, invoice management, payment tracking, aging reports, and customer queries
● Identifying inconsistencies and resolving billing issues of several larger accounts
● Addressing and resolve payment discrepancies between the clients and LRS BAXTER AUTO GROUP
February 2022 – November 2022
Assistant Office Manager; Accounts Receivable
● Assist team building and supervision of a team of 8; working primarily within the receivables side
● Oversee accounts and balance various reports weekly and monthly
● Introduce Concur software as the new expense report process
● Review 10-15 accounts for Subaru dealerships and create journal entries for month end balancing
● Develop a strong working relationship with dealerships and corporate accounting
● Reconcile bank accounts, wholesale accounts, Trades between dealerships accounts
● Developed efficiency-enhancing process improvement within the office
● Research and resolve issues at 5 different dealerships in Omaha and LaVista
● Report monthly sales tax, 8300 forms, various government reports as needed
● Assist in the interviewing as well as hiring process for new team members
● Collaborate with service and parts members at the 5 different dealerships to resolve issues CINTAS CORPORATION
May 2020 – November 2021
Office Manager; focus in Accounts Receivable and Payable
● Oversee accounts payable, accounts receivable and administrative duties
● Staff development, training of team members in various positions, lead a team of 5 employees
● Streamline invoice processing with a
● system that helped automate the creation and tracking of invoices
● Regularly review accounts receivable aging reports to identify overdue accounts, putting together proactive follow-ups and reducing bad debt
● Improved teamwork among the office, service, sales, and production teams KIEWIT/CONTINENTAL FIRE SPRINKLER SYSTEM
December 2018 – April 2020
Service Administrator
● Implement a new paperless software system, train customers on the usage, benefits and various abilities of the new system.
● Train all Technicians on new paperless inspection system
● Analyze the system verifying it's ability to perform as promised
● Maintain and update the paperless inspection information BLAND AND ASSOCIATES
November 2017 – November 2018
Assistant Human Resource Manager/Assistant Controller
● Manage all aspects of accounts payable, receivable/collections
● Maintain/update all employee personnel files, answer questions concerning policies
● Implement and train all employees on Concur, reconciling credit card accounts
● Update, analyze and maintain Human Resources software KIEWIT/CONTINENTAL FIRE SPRINKLER SYSTEM
August 2012 – November 2017
Field Support Specialist
Accounts Payable Processor
Service Billing & Collections Coordinator
● Promoted to various positions through the company
● Accounts Receivable and Billing specialist
● Accounts Payable specialist
● Customer Service and Support specialist
● Resolve issues in Receivables, Payables and Payroll
● Collected $100,000 past due A/R within a six-month timeframe, setting a new organizational record EDUCATION
● Bachelor’s, Business Administration,with 2 minors: Human Resource and Management. University of Nebraska at Omaha, Omaha, NE
● Associate’s, Business Management, Metropolitan Community College, Omaha, NE
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