Heather Sanders
Macon, GA *****
************@*****.***
Professional Experience
Funeral Services Assistant
Snow's Memorial Chapel - Macon, GA
June 2024 - Present
- Assist in funeral services including setup, cleanup, and flower delivery
- Answer telephones and coordinate service details
- Provide after-hours transport and support
- Assist with embalming, dressing, casketing, and cosmetics
- Prepare memorial folders, videos, and other service materials Medical Records Specialist
Enhabit Home Health & Hospice - Macon, GA
April 2023 - March 2024
- Managed multi-line phone system and directed calls
- Sent and received medical records and faxes
- Coordinated physician orders and medical equipment
- Ensured accuracy and compliance in medical documentation Medical Assistant
Internal Medicine Associates - Macon, GA
May 2021 - December 2022
- Scheduled appointments and answered patient inquiries
- Sent lab and diagnostic orders, and followed up with results
- Verified insurance for procedures and medications
- Maintained accurate patient records, rooming, and charting Salvage Processor
GEICO - Macon, GA
August 2019 - February 2021
- Processed incoming/outgoing calls on title claims for total loss vehicles
- Managed legal paperwork for title processing
- Communicated with lienholders and banks for payoff verification
- Prepared and issued payoff checks
Medical Assistant
Vineville Internal Medicine - Macon, GA
November 2014 - July 2019
- Checked in/out patients and created charts
- Verified insurance and processed payments
- Scheduled appointments and diagnostic procedures
- Sent prescriptions and managed lab orders
Medical Assistant
Associated Foot and Ankle Centers - Macon, GA
January 2011 - July 2014
- Scheduled and coordinated procedures and imaging
- Verified insurance and collected copays/deductibles
- Assisted in orthopedic surgeries and rooming patients
- Managed prescriptions, referrals, and patient data entry Education
High School Diploma
Skills
- Customer Service
- ICD-10 Coding
- EHR & EMR Systems
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Records & Health Information Management
- Data Entry & Medical Records
- Insurance & Medicare Knowledge
- Administrative Support
- Patient Care & Hospice Care
- Home Health & Primary Care Experience
- Medical Terminology & Collections
- Cash Handling & Register Experience
- Communication & Computer Skills
Certifications and Licenses
- Driver's License