Professional Summary
Highly trained and dedicated manager with more than 22years of experience in a fast-paced retail environment. Motivated leader with strong organizational skills and inventory management skills. Track record of achieving exceptional results in sales and customer satisfaction. Able to learn new tasks quickly and proficiently in growing key customer relationships. Represent establishment with friendly, professional demeanor always.
444 Liverpool Avenue
Pawtucket, RI 02861
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Skills
Managing associates over multiple departments in a high paced retail environment
Control and maintain inventory levels with checks and balances including visual counts and computer pulling
Computer based and hands on training of associates
Maintaining and following policies and procedures
Building and maintaining client and vendor relationships
Proficient at meeting company deadlines
Proficient in using company programs such as QuickBase, Pulse, Rep, Control Tower
Education
1998
Woonsocket High School
High School Diploma
Current
Bellevue University
References can be provided upon request
Work History
Regional Real Estate Warehouse Receiving Lead
Westminster, MA
December 2019 – Present
Support my facility manager on daily tasks and onboarding
Logistics (Scheduling inbound deliveries, Loading and receiving trucks)
Mentoring associates to build a strong team that is self-sufficient and confident in the work that they do.
Effectively communicates with procurement with any issues regarding audits or quality of packaging coming in from the suppliers.
Communicates with the store on load quality to ensure safety of all associates.
Supports inbound fixture review
SWAT- Team Lead
Boston, MA
Jan 2019 - Nov 2020
Team Lead
Tear down of old fixtures/rebuilding new fixtures
Execution and follow-up to ensure modular are set by company standards.
Expedite order fulfilment via various applications (OneNote, Pull Sheet Generator)
Logistics (Scheduling Trucks, Loading Trucks, Receiving Trucks)
Effective communication to FAM’S/FPM’S and other personnel
Networking
Walmart - Department Manager
North Attleboro, MA
Mar 2003 - Jan 2019
Customer service
Give clear directions on projects and follow-up to ensure availability to the customers
Manage inventory on sales floor and in backroom to ensure product is out for purchase.
Associate reviews
MM
Michelle Lee Mailhot
References available upon request