Mechanical Engineer Air Force

Page *

Charles C. Brooks

Current Location: Dallas, TX and Fort Worth, TX (mid-cities DFW area)

Cells: 310-***-**** and 214-***-**** Emails: ***@*****************.*** and *****************@*****.*** Address: 1612 Northview Drive; Grand Prairie, TX 75051 Availability: IMMEDIATE For START-UPS, Short-Term/, Long-Term Contract/Full-Time and 100 % Travel for team/client meetings, self or client training, product or documentation Quality testing, Requirements Mgt. SUMMARY OF WORK EXPERIENCE:

I have 20-plus years of extensive and strong writing experience in multiple business and academic industries. Plus, I gained extensive experience writing U.S. Government documentation that met the U.S. Military Standards, often called MIL-STDs that I gained along with my Top Secret Clearance w ith Crypto Access Granted in Summer 1966 during my 4-yr tour in the U.S. Air Force working as an Electronics Communications Cryptographic Equipment Systems Repairman maintaining secure Crypto-protected communications among all of the early warning Military Command Centers such as the Pentagon and the Cheyenne Mountain Complex located deep within a mountain that is a United States Space Force installation and defensive bunker located in unincorporated El Paso County, Colorado, next to the city of Colorado Springs. Another Command Center is located at Offutt Air Force Base near Omaha, is the headquarters of the U.S. Strategic Command (USSTRATCOM). USSTRATCOM is one of the eleven unified combatant commands in the United States. Years later in my civilian life, I worked for a company that was attempting to sell a communications system for use in that Command Center, and an Air Force Colonel took me on a tour of that large military facility. My job was to maintain continuous communications between my location and two of those large Command Centers, and that sometimes required troubleshooting the electronics equipment down to the circuit board level. There was a strong sense of urgency with my job because these communications links were used to report a hazardous military situation should one exist to alert 24/7 standby crews and their bombers to start up their engines, and be prepared to take off. If I hadn’t resolved the communications problem after 10 minutes, the people at the end of the other line would continue to all me every 10 minutes until the link was back online and working properly.

Fifteen years later after leaving the U.S. Air Force I had my Top Secret Clearance Reinstated and Granted on January 20, 1986 by the Defense Industrial Security Clearance Office in Columbus, OH 43216-5006 when I was employed by a Civilian U.S. Government Contract Company, Electrospace Systems in Richardson, Texas that was years later purchased by Chrysler. My Industrial Top Secret Clearance was Reinstated at Electrospace Systems based on my original U.S. Air Force Top Secret Crypto Access Clearance because Electrospace Systems was manufacturing a Crypto-Secured PBS Telephone System, nicknamed “The Red Switch.”

Working as an engineering design technician at Electrospace, I got another chance to write a MIL-STD document after I volunteered to write a document to help each one of the engineers to program their circuit board design on the company’s GENRAD automatic testing system to test the circuit boards’ operation that were coming off of the assembly line. Writing that MILL-STD Genrad instruction manual that I volunteered to write became the breakthrough document that launched my career as a Technical Writer.

On many of my high-tech writing contracts, I became the “go to writer” among the subject-matter experts who were mostly senior engineers and software developers who requested my writing services many times more than they requested other writers within their company for their projects. The reason that I was requested more often was because of my technical knowledge that allowed the engineers to quickly turn over writing assignments to me and rest assured that I could get the job done quickly and accurately without taking up a great deal of their time explaing and reexplaining the project’s description and functionality to me.I became the writer who could meet with them for about 15 minutes while they explained the technical aspects of their projects and then turn over their project’s detailed information, and then I would go back to my office and produce a great deal of technical information to support their project within a very short time. While other writers took up a great deal of their time constantly asking for more explanations, clarifications, and training from the engineers and programmers. I could accomplish the same thing with an occasional question now and then while passing them in the hallway. Page 2

I have strong experience in research and data gathering using Google’s Advance Search Parameters to dig deep down into information sources and uncover information and research material that most researchers would not have been able to find. I have strong analytical skills that allow me to analyze human resources policies and procedures and rewrite them to perfection for precise understanding by all involved both internal staff and outside customers and clients. I am highly skilled at template design, information mapping, and graphics integration to clarify understanding and perception. Very often over the years I have thought about how I would have loved to work in the Human Resources Departments at the many contract and full-time companies where I had worked before. I am a great work group / team player, both as a team manager and as a report. At two of the largest telecom companies, Cisco Systems and Alcatel-Lucent, I have managed two very similar groups of six or more writers, curriculum developers, and trainers to produce quality documentation, quality training, and quality classroom delivery of the training information. I loved my work teams whether it was teams of writers or trainers, or technical teams and stayed in touch with them over the years because they always felt like a second family to me. I have participated in and worked in over a dozen startup companies, which usually had only 4 or fewer initial employees and watched the companies grow to a size of 250-plus employees within a short time. I loved working in startup companies because they allowed me to “wear many hats” because of having just a few number of employees. My “many hats” consisted of working as Director of Marketing, Director of Publishing, Director of Advertising, and Director of Business Development. In my very first startup company (Mitek Systems, later on renamed OpenConnect Systems) which had an initial staff of 10 to 12 participants, I stayed with that company for 10 years before I asked the President at that time if I could sell my stock options and leave, and he agreed. After only 2-weeks working at that startup company, the President and Initial Founder stopped by my office and said,

“Charles, you’re doing a fantastic job, we’re not paying you enough,” and he handed me a letter announcing that starting on my third week at the company I would be receiving a very substantial raise. My favorite part of my studies for my Bachelor’s and Master’s Degrees were research and article writing. I miss the old days when you went to the library and gathered up five or six books and had a seat at a table to go throughall of the books while diligently taking notes on 3 x 5 index cards and then beginning to assemble your findings into a beautiful article that you would be proud of. Some of my articles and papers that I wrote in school received praise from my professors, very often commenting that scenes I pictured in my writing were just like actually being there. I received the same types of praise on many of the movie scripts that I have written over the years. The praise for the scenes in my movie scripts said things like reading those descriptions was just like seeing the story unfold on the large theater screen because of my great descriptive talent. I am skilled at writing quality processes, policies, and procedures documents for ISO-9000, TL-9000, Agile, Six Sigma, CMM, and CMMI; five-year corporate strategic plans, software development methodologies, requirements specification templates, requirements specifications, design specifications, marketing collateral, advertising copy, news letters, white paper reports, business proposals, RFPs, RFIs, and more. Experience includes documenting and testing HW and SW API libraries, client/server distributed computing applications, EDI applications with proprietary trading partner-to-partner data interchange transactions running in Value Added Networks (VANs) and Web services B2B applications using WSDL, XML, and SOAP messaging for business data interchange transactions, running over the Internet. Documentation experience includes applications running on IBM mainframe and midrange platforms, all PC platforms, and all UNIX platforms including the creation of documents for end-user operations, reference, and installation, maintenance. General Experience : Technical Writing, Technical and Marketting Publications, Technical Training Design and Delivery, Business Process and Procedures Analysis and Documentation, Business Analyst, Business Requirements Management Page 3

Management Experience: Business Development, Publications, Training, Marketing, Quality, Manufacturing Experience Experience Summary (Expansive and Diverse):

• Held two Top Secret Clearances with U.S. Air Force (repair/maintenance crypto computers) and Electrospace Systems (Engineering Technician (design/testing of electronic circuitry of crypto protected

“red-switch” crypto enabled PBX Telephone Systems. Note: After completing Air Force entrance exam with 100% accuracy, I was allowed to choose any career field of my choice. Recruiters recommened the field of crypto computer maint/repair, which they said as only available for “the cream of the crop.”

• At Electrospace Systems, working under Civilian Top Secret Clearance continued from the U.S. Air Force, I wrote a Military Standard Document that described the operation & programming of Electrospace Systems’ AutoCircuit Board Test System similar to GenRad’s

• Education:

- 2007 - MBA in Business Administration at University of Phoenix - GPA 3.63 - 08/31/2007 2005 -Bachelor’s in Business E-Business at University of Phoenix - GPA 3.59 - 08/31/2005

- University of Texas at Dallas (UTD) 36-hrs of upper-level computer science courses

- Electronics Engineering Design Technician (finished 3-years of a 4-year plan at Fort Worth College)

- Computer Maintenance: Electronics Communications Equipment Systems (1-year military school)

- Software Programming and UNIX scripting using Unix based utilities sed, awk, and bash along with Pearl and Python

- Example: My first programming assignment in computer science courses at University of Texas - Dallas was to write a very complex computer program known as “The Knight’s Travel” which moved a Knight to every square on the board without resting on a previously occupied square that required complex regressive subroutines to back out of paths that took the Knight to a dead end path to retry alternate paths. I was using a UNIX debugging program to run trial and error patterns recursively. NOTE: When I told the programmers at my day job that I was using the UNIX debugging utility, none of them knew how to use that utility, and they suggested that I should create a course to train them.

- Electronics Engineering Design Technician (finished 3-years of a 4-year plan at Fort Worth College)

- Computer Maintenance: Electronics Communications Equipment Systems (1-year military school)

• DIVERSE DOCUMENTATION EXPERIENCE: IT infrastructure, IT Security, and Unified Communications with Session Initiation Protocol (SIP), Cisco Systems’ Skinny Call Control Protocol (SCCP), documentation content management using Documentum and SharePoint and the XML-based content management systems Astoria and SDL LiveContent (formerly named TriSoft) using ArborText Editor; template design, training, and migration management of Microsoft Word documentation to Framemaker, Indesign, and XML-based content management and online formats such as Astoria and SDL LiveContent (formerly named TriSoft). LINK TO XPETE DOCUMENTS AND DRAWINGS SAMPLES (plus supporting documents) https://tinyurl.com/pztm4hau

LINK TO OPT-E-MAN DOCUMENTS AND DRAWINGS SAMPLES (plus supporting documents) https://tinyurl.com/b8kkfhyz

LINK TO SAMLE EXPERT PRODUCT DEVELOPMENT SPECIFICATIONS WRITING / MANAGEMENT https://tinyurl.com/3nv2mrs7

Page 4

LINK TO SAMPLE CURRICULUM DEVELOPMENT OF AGILE PROGRAM MANAGEMENT COURSE https://tinyurl.com/3nv2mrs7

Startups Cover Letter (Note: Charles Brooks has participated in over 12-Plus Startup Ventures) https://tinyurl.com/y89wcsz2

= = = = = = = = = = = = = = =

The Magnificent Seven Experts Meet In Dallas

TinyURL.com/dpb7e4bh

= = = = = = = = = = = = = = =

Portfolio TinyURL.com/pztm4hau

= = = = = = = = = = = = = = =

RFP Proposal Writer Cover Letter

TinyURL.com/b8kkfhyz

= = = = = = = = = = = = = = =

Business Analyst / Management / Specifications Writing TinyURL.com/3nv2mrs7

= = = = = = = = = = = = = = =

Cyber Security Unified Communications

https://tinyurl.com/3uj5yhpd

= = = = = = = = = = = = = = =

SKILLS EXPERIENCE SUMMARY

MICROSOFT OFFICE (WORD, EXCEL, PUBLISHER, POWERPOINT) I have been using Microsoft Office and all of it’s individual programs from their first version in 1990. I am highly skilled in the use of Microsoft Word and Microsoft Excel, and can write scripts to automate tasks using these programs.

VISIO

I have been using Visio Graphics Program since it was first created in 1992 and was originally a part of their Beta Testing Team. I am highly skilled in the use of Visio and while working on my contract with EDS in Dallas, they were using my Visio skills in many other offices around the United States to do drawings.

SMARTDRAW

I am equally skilled in the use of Smartdraw, a drawing program similar to Visio, and have been using Smartdraw since it was created in 1994.

FRAMEMAKER

I am highly skilled in the use of FrameMaker since it was first crated in 1992, and also skilled in using FrameMaker’s special tools for automating FrameMaker publishing procedures such as conversionsm publishing to print, publishing to Web, etc. XML-BASED DOCUMENTATION PRODUCTS

I am highly skilled in the use of several XML publishing products since 2008, such as the Astoria XML-based documentation content management system and the migration of that format into a higher-end SDL LiveContent (formerly named TriSoft) XML-based system. Both XML-based systems used the Darwin Information Typing Architecture (DITA) and ArborText Editor. In the past, I have used XML based documentation products integrated into the UNIX Page 5

operating system such as TROFF and also TROFF’s predecessor the NROFF documentation system on VMS computer systems. I was also part of the early introduction of SGML documentation systems.

• MANAGEMENT EXPERIENCE:

- Manager of Publications – Duracom Computer Systems (start-up)

- Business Process Analysis, Quality Analysis, and Documentation – SBC and SBC/AT&T o SBC Lightspeed IPTV Project (NOTE: see this link to the War Room where I worked with th experts in product development over a six month period. o Link to War Room:

https://www.dropbox.com/scl/fo/y57dzd9dly0vr0rv67d8i/ADAElQi6ebPBlirSgbSt8GU?rlke y=pal0x6yai98hvjio63yw8t5vt&st=ntciudjg&dl=0

NOTE: I was one of a dozen experts with different skill sets from around the U.S. to come to Dallas to work together on the design and development of the Lightspeed product from conception, business requirements, technical requirements, design requirements, testing requirements, and product release.In my job description within this seven (7) expert team I started from the beginning in the conception phase of the Lightspeed Product, discussing features and functions with the team and I documented the entire development process. I managed, documented, and tracked the Lightspeed produc’st requirements from conception through the following stages of development: (1) High Level Busines Requirements; (2) Detail Level Busines Requirements;

(3) High Level Functional Requirements; (4) Detail Level Functional Requirements; (5) High Level Design Requirements; (6) Detail Level Design Requirements; and (7) I designed and wrote product Test Plans and supervised testing of the final product prior to the product release, performing functions and features testing against the final detailed level design requirements and testing requirements. My testing plan included product user documentation and system operational testing using the Mercury WinRunner which was subsequently acquired by HP and marketed as HP WinRunner.

o SBC/AT&T OPT-E-MAN (Optical Ethernet Metropolitan Area Network) Project

- Training Curriculum Development Lead (Staff of six full-time & contract developers & trainers), Alcatel

- Training Curriculum Development Lead (Staff of six full-time & contract developers and trainers), Cisco Systems

- Business Analyst/Technical Writer (contract) – 5 companies: Cisco Systems, NPI, EDS, SBC, Xpedite

- Government and Telecom Proposal, RFP, RFI Writing – 2 companies: Futurewei Technologies and King Aerospace

- Customer Service Manager – Company: VMX (start-up)

- Manager of Electronics Manufacturing – General Manufacturing (Designed and supervised the manufacturing of custom computerized oil production control panels)

- Director of Marketing – Company: ISOCOM

- Database Administrator – Informix and Access

- Real Estate Sales Experience Licensed Realtor

• MARKETING/QUALITY :Senior Technical/Marketing/Quality Writer, Business Analyst, Training Instructional Designer, and Training Delivery with fifteen-plus years of strong experience in training curriculum development and delivery, marketing and business development, and working closely with software engineers in the planning, design, development, testing, and documentation of complex software programs used in Web services applications, data networking client/server, and distributed processing applications, telecom, business applications, manufacturing applications, and remotely accessed environmental and security control systems.

• TRAINING DEVELOPMENT/DELIVERY: Extensive knowledge and experience in training analysis, training course curriculum instructional design and delivery, and trained in multiple Page 6

curriculum development methodologies using PowerPoint and Captivate. Knowledgeable and experienced in training analysis, development, and delivery. Attended multiple train-the-trainer seminars at a one-week training convention; Completed Robert Mager’s self-paced Criterion Referenced Instruction course; Attended Darryl L. Sink Instructional Developer Workshop; learning and using IBM’s curriculum development method for training field engineers; and participation in a one-week internal training seminar teaching Robert Mager’s training development methods.

• PROGRAMMING EXPERIENCE: OpenConnect Systems-sponsored 2-weeks of UNIX training and 2-weeks of C Programming training; UTD programming courses; Work experience creating UNIX shell, sed, awk, bash, perl scripting programs; BASIC programs for oil field logging data analysis and plotter reports – Gearhart; BASIC programs for controlling cavern- caliper logging tool down-hole operations, analysis of transmitted data, plotting of vertical cross- section of scanned cavern, and calculation of cavern’s storage capacity for natural gas in cubic feet; BASIC programs for automated hardware testing – Electrospace

• MANUFACTURING EXPERIENCE: – Experienced in shop floor practices, aircraft fabricated assemblies, aircraft blueprints, aircraft component location and positioning using water levels, wing points, nose points, engine points, etc. At General Manufacturing, Wichita Falls, TX, I designed and supervised the manufacture of custom production panels to accompany production skids designed by the company president. The skids contained storage tanks, electric valves, pumps, power panels, motor start panels, and the production panels I designed. Production panels contained net oil computers, IC circuitry that I designed, relay logic, flow meters, production counters, statuslights.

• ELECTRONICS/ELECTRO-MECHANICAL: – Experienced engineering design technician – designed prototypes, designed testing interface circuit boards, wrote computer programs for automated testing. Build, operated, and repaired oil/gas down-hole logging tools. Experienced in the manufacture, installation, troubleshooting, and repair of remotely-accessible industrial controls for environmental, security, and manufacturing.

Work History

= = Media Techniques, Inc. and Prime Film Ventures, Inc. = = 07/31/2015 to PRESENT I am the President and founder of both of the above corporations, and recently dissolved Media Techniques, Inc. and transferred all of my services over to my new corporation, Prime Film Ventures, Inc. Provide contract writing services in the areas of quality, marketing, and high-technology areas such as Telecommunications and IT Data Management. Also, provide contract writing in the areas of entertainment, Television, and Motion Picture collaboration in the preparation of TV Show and Movie marketing packages, including Treatments, Synopses, One-Sheets, Pitch Sheets, etc. Also provide collaboration services for the writing of novels, motion picture and documentary scripts and screenplays.

= = = = = Altisource; Dallas, TX = = = = = 01/02/2015 to 07/31/2015 Contract – IT INFRASTRUCTURE DOCUMENTATION/AGILE DEVELOPMENT: Technical Writer Working through DataLink as a contract tech writer, I wrote, created, and assembled documentation to support the migration of two data centers. Documents included Runbooks, Business Requirements Documents, and Infrastructure Requirements Documents.

= = = = = Santander Consumer USA; Dallas, TX = = = = = (1-Year & 4-months) 06/25/2013 to 10/03/2014 Contract – IT INFRASTRUCTURE DOCUMENTATION/AGILE DEVELOPMENT: Technical Writer

(completed 6-Month contract on December 25, 2013 and continued without a contract on a day-to-day basis) my company, Media Techniques, Inc., was insured for $1-Mil for liability, errors, and omissions for my contract at Santander by Lloyds of London. I was employed as a technical writer/trainer in the IT Business Transformations/Business Process Engineering group in Santander’s Agile/Scrum development environment. On 9/26/2014, I completed an internal training course titled, “Program and Project Management in an - Page 7

Agile/Scrum Environment. See the Student Guide that I wrote for that course at: https://tinyurl.com/yc6futdr I recently worked to prepare Santander for a June 2014 PCI audit by working with an external compliance consultant in reviewing and ensuring that Santander’s existing policies and procedures were able to pass all of the Payment Card Industy (PCI) compliance safeguards, procedures, and documentation requirements. I was hired originally in June 2013 to help the company prepare for a company-wide migration from a local third-party (Verizon) managed Dallas, Texas data center and company managed Miami, Florida hot-site data center to a new local company-owned Richardson, Texas data center and Denver, Colorado hot-site data center, which has now been completed as of March 2014. I designed the initial application runbook template and created 134-plus applications runbooks. I also designed a disaster recovery runbook template and assisted in auditing, editing, and rewriting company disaster recovery and continuity processes and procedures. CYBER SECURITY UNIFIED COMMUNICATIONS WITH AVAYA SYSTEMS AND SIPERA SYSTEMS

= = = = = Avaya, Dallas, TX = = = = = 10/04/2011 to 05/22/2013

(Note: Avaya purchased the startup company, Sipera Systems, where I worked before. See previous position. ) Fulltime – Title: Information Engineer 2

Documenting Avaya’s cyber security network security products (acquired from Sipera Systems) for Unified Communications using Session Initiation Protocol (SIP), Cisco Systems’ Skinny Call Control Protocol (SCCP) and VoIP Migrated Sipera’s Microsoft Word-based documentation into Astoria XML-based documentation content management system and later migrated into a higher-end SDL LiveContent (formerly named TriSoft) XML-based system. Both XML-based systems used the Darwin Information Typing Architecture (DITA) and ArborText Editor.

= = = = = Sipera Systems, Dallas, TX = = = = = 11/24/08 to 10/04/2011(Note: Sipara Systems was a startup company that was purchased by Avaya. See next position above.) Fulltime – Title: Technical Documentation Engineer

Documenting Sipera’s network cyber security products for Unified Communications using Session Initiation Protocol (SIP) and Cisco Systems’ SCCP (Skinny Call Control Protocol) and VoIP using the TriSoft XML- based integrated content management system and Arbortext XML Editor. Previously, before upgrading to the SDL LiveContent (formerly named TriSoft) system, Avaya used the Astoria XML document management system along with Arbortext XML Editor.

= = = = = National Presort, Inc. (NPI) Dallas, TX = = = = = 02/04/2008 to 11/24/2008 Contract – Title: Technical Writer (via Volt Technical Service; Fort Worth, TX) Using Ventura Publishing application for document creation and Documentum for document content management, archiving, and document version control, I created complex documentation for multiple NPI products, each consisting of multiple complex electronics, electrical, electro-mechanical, scanning, and photographic components in each one of several large hardware add-on sections. Documenting mail presorting machines hardware and software; documenting complex electrical, electronic, electro-mechanical equipment and components; documenting complex installation, maintenance, and alignment and calibration procedures for remotely programmable Basler and DALSA color and B/W cameras and Imaje and Kodak commercial ink jet printers ; document complex weigh-on-fly, weigh-in-motion equipment; documenting software user interface applications for administration and maintenance of the equipment.

= = = = = Siemens DEMATIC; Arlington, TX = = = = = 01/29/07 to 01/29/2008 Contract – Title: Business Analyst/Quality Process Analyst Process Analyst Software Quality and Process Compliance

Review Siemens products prior to release to ensure compliance with IEEE and U.S. Postal Service requirements. Monitor and audit Software Development Life Cycle CMMI processes. Work with IBM Rational RequisitePro database used to capture product requirements from customer requirements, auto-publish product documentation, and auto-generate requirements traceability matrix documentation. Documents were archived in Page 8

a Documentum content management system for publishing, archiving, and document version control.

= = = = = Electronic Data Systems (EDS); 13950 Trinity Blvd.; Euless, TX = = = = = 04/06 to 12/06 Contract – Business Analyst /Technical Writer

Worked through Eclaro in NY, NY, writing internal software documentation and troubleshooting procedures for web services applications for reservations systems, ticketing, and baggage handling for Sabre, United Airlines, and American Airlines.

Documents were archived in a Documentum content management system for publishing, archiving, and document version control. Developed, documented, and managed a Lean Six Sigma quality implementation and software development methodology as an add-in to existing CMMI and ISO 9000 methodologies on a new project. Participated in data gathering, and specifications writing for high level and detail level business requirements and technical requirements. Worked on the Enterprise Technology Office Technical Review team

(ETO/ETR), participating in weekly reviews on proposed solutions, implementations, new business, and open issues. Documented the ETO/ETR processes and process flow charts. Designed and developed graphics and visual illustrations for PowerPoint presentations using PhotoShop, Illustrator, Visio for multiple groups located in Fort Worth, Tulsa, Oklahoma, and Arkansas.

= = = = = SBC; 8925 W. Orangethorpe Ave; Buena Park, CA = = = = = 10/05 to 04/06 Contract – Business Analyst/Technical Writer

Worked through United Information Technologies; Crystal Lake IL, on SBC’s project, a reporting system for the OPT-E-MAN (Optical Ethernet Metropolitan Area Network) providing Layer 2 Point-to-Point services. Using SBC’s requirements management methodology, I managed, documented, and tracked the new product requirements from conception through the following stages of development: (1) High Level Busines Requirements; (2) Detail Level Busines Requirements;

(3) High Level Functional Requirements; (4) Detail Level Functional Requirements; (5) High Level Design Requirements; (6) Detail Level Design Requirements; and (7) Test Plans performing system testing and Oracle database testing using Mercury WinRunner.

I held weekly tele-conference requirements review meetings where we reviewed the requirements, problem issues, action items, and requirements changes and updates. I tracked in an Excel spreadsheet each individual requirement, development stage by stage by each requirement’s specific requirement number that wasassociated with a specific document section number in all of the requirements documents. All requirements documents were archived in a Documentum content mgt. system for publishing, archiving, and document version control. Designed and developed graphics and illustrations for product specification documents using Photoshop, Illustrator, and Visio. Created UML modeling using IBM Rational Software Modeler V6.0 creating Business Models and Use Case models for migration to high level and

Contact this candidate