Business Process Project Management
Resume:
Pragnya Bidarkere Prakash
Johnston, IA
*******.******@*****.***
Professional Summary:
An experienced IT professional having experience in Business Analysis, JAD sessions, stakeholder interviews, Business Process Management, risk analysis/management, data analysis, UAT, Project management, data mining, interpreting and presenting large data sets to improve efficiency across organizations. Commitment to excellence in business analysis is evident through my leadership in organizing and executing the work. Adept in collaborating with cross-functional teams and delivering projects on-time and on-budget. Have strong communication and leadership skills, combined with my extensive experience, make me an asset for your organization. Education:
Bangalore University 2005, India
MBA (HR & Marketing)
Bangalore University 2003, India
Bachelor of Computer Science
Clemson University – South Carolina, USA
Six Sigma Management and Leadership program
Skills :
• Evaluate as being a self-starter.
• Excellent verbal, written, and interpersonal communication skills.
• JIRA (Tickets, User stories, EPIC, Acceptance criteria, Definition of Done, Backlog).
• Tableau.
• SharePoint online.
• Waterfall & Agile Methodologies.
• Kanban.
• Confluence.
• Business Process Modeling (BPM), Process Mining and Process Mapping.
• Strong analytical and decision-making skills.
• Self-motivated and a quick learner.
• Unified Modeling Language (UML).
• Microsoft Word.
• Microsoft Excel.
• Microsoft PowerPoint.
• Microsoft Project 2010.
• Microsoft Visio.
• Adobe Reader.
• Rational Unified Processes (RUP) methodology.
• PMBOK.
• Excellent Implementation and Strategic planning skills.
• Task automation.
• Creating dynamic reports with PivotTables.
• Managing large datasets with functions: IF, SUM, INDEX, MATCH, VLOOKUP.
• Manipulate date, time, text, and arrays.
• Building charts and graphs.
• Workday HCM.
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
• Strong time management skills and ability to meet deadlines and help troubleshoot issues.
• Strong organizational, multi-tasking, and prioritizing skills and meet multiple competing deadlines.
• Experience with risk management, framework elements, including risk identification, risk-related decisions, processes and controls, risk analytics and governance.
• Pivot tables and reporting.
• Data recording.
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• Charts and graphs creation.
• Advanced conditional formatting.
• Data simulations and validations.
• Managing project’s costs, billing and revenue.
Wells Fargo West Des Moines, IA.
Execution Lead
January 2024 – June 2025
• Perform the Execution lead activities in the remediation process.
• Research and resolve moderately complex operational tasks.
• Monitor and manage the executions.
• Conduct Execution preparation and planning.
• Review and analyze inquiries and operational challenges that require research, evaluation
•. Creating, working, and reviewing of the complete post and pre-execution checklists.
•. Usage of OneNote and SharePoint online to store and share documents.
• Conduct UAT process.
• Generate JIRA tickets when needed.
• Engage in the regular status meetings and ensure priorities and goals are on track.
• Collaborating and communicating with the other leads, peer, colleagues, and managers to resolve issues and achieve goals in the process.
• Work under close supervision, follow established procedures, identify opportunities to determine appropriate course of action within defined scope of responsibility.
• Consult with management for more complex issues to assist with appropriate course of action.
• Analyze and present recommendations for resolving more complex situations and exercise some independent judgment while developing of understanding of policies, procedures and compliance regulations. Wells Fargo West Des Moines, IA.
Business Execution Consultant
Mar 2023 – Sep 2023
• Creating and assisting with BRDs and FSDs.
• Validating the data using the Tableau dashboards.
• Generate JIRA tickets.
•. Used SharePoint online to store and share documents.
• Participating in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives.
• Prepared User guides for the new Tableau dashboards.
• Involved in a few UAT review process.
• Involved in the process improvement by conducting root cause testing of all compliance and business metrics.
• Determining areas of strength or Business Execution opportunity within defined scope of work.
• Reviewing and researching strategies and action plans to establish effective processes while meeting performance metrics and policy expectations.
• Utilize independent judgment to guide moderate risk deliverables.
• Presenting recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business.
• Exercise independent judgment and provided guidance in diverse support functions and operations for a single business group within a line of business.
• Collaborate and consult with leaders and executive management. 3
North America Med Tech Group
Business Analyst
Mar 2020 – Mar 2023
• Workday HCM, Financials, or Payroll expertise.
• Data analysis and reporting.
• Project management methodologies (Agile, Waterfall).
• User training and support.
• Change management.
• This project is about implementing an automated claim adjudication system for policy holders, general users and Health care professionals.
• The project was divided into 3 Releases. I was a part of the first release as a Business Analyst, which involved implementing the Claim intake process.
• The Main Actors of the intake process were- Members, Heath Care
• Gathered High Level Business Requirements (HILBERs) from client and stakeholders through interview process.
• Created and developed Business Requirement Document (BRD) and Functional Requirements Document (FRD).
• Analyzed and managed cross-functional existing/planned business processes impacts.
• Developed feasibility and Project risk analysis to ensure requirements can be met.
• Analyzed and segregated business requirements into high level and low-level Use Cases, using Microsoft Visio.
• Procedural writing where I write the Use Cases descriptions including pre-conditions, assumptions, normal flows, alternative flows, post-conditions, notes and issues.
• Coordinated Virtual Meetings with business clients, stakeholders, end users and various development teams including testers to discuss project progression reports and to gather new requirements.
• Identified and created Use Case diagrams with business process workflow diagrams including Activity, Sequence and from the requirements.
• Used detailed knowledge of application features, architectures and functions to assess scope and impact of business needs throughout analysis and through the completion of all enhancement specifications.
• Conducted Joint Application Design (JAD) sessions for communicating with all project sponsors and stakeholders.
• Managed the cost and revenues and generated the bills accordingly.
• Prepared weekly Review and Status Reports, which included Test Case Standings, Metrics, QA Issues and Defects.
• Communicated the project status to clients biweekly, highlighted changes made in requirements and gathered new requirements.
• Conducted User Acceptance Testing (UAT) with users and project team members. Caritor, IT Company – Bangalore, India HR Executive 2005 – 2006
• Working in the Corporate Alignment and Training Team.
• Worked on SAP application that included the following functions,
• Managing the profiles of the selected candidates, this included the information of their qualification, personal details, skill sets, etc.
• Managing the process of making offers to the selected candidates.
• Managing the training requirements of the employees and new joiners.
• Tracking the employees’ training records which has the details regarding the training attended, not attended and need to attend.
• Collecting the feedback of the training to analyze various things such as effectiveness of the training, trainer’s deliverance during the training, etc.
• Arranging the orientation program for the new joiners and helping them in accomplishing the joining formalities of the company.
• Send the invites of the project specific and behavioral training programs to the appropriate 4
employees using Lotus application.
• Send the formatted feedback of the training to the trainers.
• Coordinate the training programs.
• Arranging an external trainer for some of the training programs when necessary.
• Conducting the online exams for the employees after the training programs for project specific certification.
Eshanjali Dance Academy Event Manager/Director/ Owner
(Part-Time)
2006 – Present
• Instructing dance students
• Monitoring classes of students
• Organized and executed the annual dance recital, managing a team of volunteers and instructors.
• Coordinated all aspects of the event, from selecting the venue to scheduling rehearsals and performances.
• Coordinated venue logistics, including booking and set-up, to accommodate workshop attendees.
• Created and managed event budgets, ensuring that expenses were kept within budgetary Constraints.
• Led and supervised event staff and volunteers, assigning tasks and responsibilities to ensure a well-organized event.
• Conducted team meetings and provided training to enhance event coordination.
• Excellent time management techniques that were used to meet short competition deadlines.
• Able to employ excellent judgment and decision making under difficult, time restrictive circumstances.
• Supervised and managed dance instructors.
• Managed studio communications and social media.
• Coordinated performances for specific dance classes/competitive dance groups.
• Made presentations to local organizations for special events and promotions.
• Networked at gatherings to promote the studio events.
• Visited local school district administrations to promote studio events.
• Conducting dance workshops at various schools and organizations.
• Conducted interviews for dance teacher applicants during events for outside state event coordination.
• Communicated with parents on upcoming rehearsals, performances and events.
• Organized and coordinated performances at various venues.
• Manage Studio accounts and generate invoices and payments using Intuit tool
• Complied students’ yearly skill evaluations.
• Registering new and existing students for classes using Microsoft tools like Excel, word etc.
• Choreographed several dance productions and take care of the logistics for the productions like sound, lighting, costume designing and managing these using JIRA applications. Previous Projects Undertaken:
A Project report on "Human Resource Accounting at Silver Lake Technologies PVT LTD" 2004 – 2005
• A detailed study on Human Resource Accounting, its impact on organization effectiveness, its importance to an organization was conducted.
• Various tools were used to account for the recruitment process at Silver Lake Technologies Pvt. Ltd., Bangalore.
• The project was conducted as a partial fulfillment of the requirement for the university degree in Master in business administration.
A Project report on "An Organizational Study at Cauvery Ford" 2003 – 2004
• A study was conducted to understand the various departmental functions and the work culture of the organization.
• The project was conducted as a partial fulfillment of the requirement for the university degree in Master in business administration. (3rd Semester Internship Project). 5
A Project named “Teen Machine 2004” 2004
• A survey was conducted to understand the preferences of the youth towards the various cool drinks and the other kinds of drinks and their lifestyle.
• The project was conducted as a partial fulfillment of the requirement of the “Third Eye” for Coca- Cola India Pvt. Ltd.
A Project on "Online Toy Shopping" Using VB 6.0 and SQL 2002 – 2003
• The project was conducted as a partial fulfillment of the requirement for the university degree in Bachelor of Science (Computer Science)Additional Qualification: Clemson University – South Carolina, USA
• Six Sigma management and Leadership – Training Program Certification National Institute of Computer Technology (NICT)
• Certified computer courses in C, C++, UNIX, VB and Oracle – Bangalore, India DMACC – Iowa
• JAVA programming
• Business Analyst Certification – USA
• JIRA Certification – USA
Others -
• Trained Indian Classical Artist and has secured the distinction with honors in State Dance Exams
• Is also a Cultural Ambassador (Part Time) sharing the Indian dance to schools, corporate, Senior homes and other places. Holds a Proficiency certificate in Indian Classical Dance.
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