Customer Service Executive Assistant

Summary

As a Stay-At-Home Parent, I used my administrative skills to maintain and manage my household including keeping a budget, time management, organization, delegating and communicating. I also volunteered every week at the ASPCA.

I am now looking to re-enter the workforce and obtain a position as an Administrative and Customer Service professional where I can use my skills and knowledge.

EXPERIENCE

Unger Software Corp. – New York, NY 2003 to 2007

Executive Assistant to the CFO

Accounts Payable – reviewed vendor invoices for accuracy, entered invoices into system, scheduled payments

Accounts Receivable – Prepared customer invoices, recorded payments, reconciled outstanding accounts at month’s end in general ledger

Scheduled appointments and meetings and handled all correspondence for the CFO

Prepared Excel analysis as directed by the CFO

Prepared and made daily bank deposits and managed Payroll

Completed expense reports for all Executives

Ordered all office supplies and scheduled periodic maintenance of facilities

Greeted clientele, screened phone calls, and handled customer inquiries

Pick Quick Foods Inc. – Ozone Park, NY 1997 to 2000

Office Assistant

Answered telephones, scheduled appointments, maintained logs, took messages

Wrote letters, organized files, light typing & distribution of correspondence

Atlantic Plants and Flowers – Ozone Park, NY 1994 to 1996

Customer Service / Sales

Oversaw all sales and trained new salespeople

Designed all floral arrangements and Ordered flowers for all occasions

EDUCATION

La Guardia Community College – Queens, NY 2010 to 2012

Veterinarian Technician

Drake Business School – Astoria, NY 2001 to 2003

Major: Medical Assistant

GPA: 4.0

Perfect Attendance Award

Graduated with Honors from an intensive two-year business course of computer programs, classroom & job training

Certifications: Integrated Office Systems Program

Customer Service Certificate

Skills: Excellent verbal and written communication

Highly organized / Project and Time management

Critical thinking / Problem solving

Microsoft Office

References Furnished Upon Request

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