Product Owner Business Analyst
Resume:
Maryam Hajikarim
Driving Business Growth Through
Strategic IT & Product Innovation
DoB: 19/7/1984
*.*********@*****.***
Turkey
Profile Summary
I am a strategic and results-driven professional with a strong background in IT Management, Business Development, and Product Ownership. With years of hands-on experience as a Jira Administrator, ICT Manager, and Business Analyst, I have successfully led digital transformation initiatives, optimized business operations, and driven cross-functional collaboration to align technology with strategic goals. As a Product Owner, I specialize in delivering customer-centric digital solutions by translating complex business needs into actionable product strategies. I am skilled in agile methodologies, stakeholder engagement, and product lifecycle management, ensuring high-impact delivery in fast-paced environments. My diverse expertise spans business analysis, market research, feasibility studies, and process improvement enabling informed decision-making and sustainable growth. Combining technical acumen with a deep understanding of business strategy, I bridge the gap between innovation and execution, consistently delivering measurable value. Education
Bachelor of Software Engineering
Institute/University : Allame
Noor, Iran
2002 - 2006
Master of MBA
Institute/University : Fenerbahçe University
Istanbul, Turkey
2023 - Present
Work Experience
1- Project Manager and Product Owner
HiDoctor Health Services Joint Stock Company
(https://www.hidoctor.health)
Turkey, Istanbul
Novembre 2023 – Present
Tasks and Achievements :
■ Functions:
• Product Strategy Development
• Market Analysis
• Resource Management
• Requirement of Gathering and Prioritization
• Cross-Functional Collaboration
• Release Planning and Management
• Integration Management
• Performance Monitoring and Optimization
■ Achievements:
• Product Launch Success
• Feature Innovation
• Cross-Functional Team Alignment
• Optimized Workflows & Risk Mitigation
• Upgraded Infrastructure Technologies
• Compliance Achievement
2- Infrastructure Processes Manager
Hamkaran System Group
(https://www.systemgroup.net)
Tehran, Iran
March 2020 - September 2023
Tasks and Achievements :
■ Functions:
• Infrastructure Planning and Strategy
• Process Optimization
• Resource Management
• Security and Compliance
• Vendor Management
• Incident Response and Resolution
• Technology Evaluation
■ Achievements:
• Implemented Cost-Saving Measures
• Enhanced System Reliability
• Achieved Compliance Certifications
• Optimized Workflows
• Upgraded Infrastructure Technologies
• Developed a Skilled Team
• Enhanced Security Posture
3- ICT Manager
Hirbodan Management Co
(https://www.hirbodan.com)
Tehran, Iran
August 2014 - February 2020
Tasks and Achievements :
■ Functions:
• Strategic Technology Planning
• Infrastructure Management
• Data Management and Analytics
• Cybersecurity and Risk Management
• Collaboration with Operations
• Technology Integration
• Compliance and Regulatory Adherence
■ Achievements:
• Improved Operational Efficiency
• Enhanced Data Security
• Implementation of Advanced Technologies
• Disaster Recovery and Business Continuity
• Cost Optimization
• Successful System Upgrades
• Training and Development Initiatives
4- Network Administrator
Emdadkhodro Iran (https://096440.com/ )
Tehran, Iran
March 2012 - May 2014
Skills & Competencies
Technical & Tools
Atlassian JIRA & Confluence: Administration, workflows, reporting
Business Process Management (BPM) Tools: Modeling, automation, optimization
IT Service Management (ITSM): Incident, change, and problem management
Asset Management Systems: Lifecycle tracking, CMDB integration 굇굃굈굉굊 Analysis & Strategy
Business Analysis: Requirements gathering, stakeholder interviews, feasibility studies
Data Analysis & Reporting: Using data to inform strategic decisions
Process Improvement: Workflow optimization, KPI tracking, performance evaluation 굋굌굍굎굏굒교굑 Frameworks & Methodologies
Scrum & Agile Methodologies: Product backlog management, sprint planning
ITIL Framework: Service strategy, service operations, continual improvement
ISMS (Information Security Management System): Policy development, risk management, ISO/IEC 27001 compliance 배백밲밳밴밵밶밷밸밹밺밻밼 Soft Skills
Cross-functional Collaboration: Bridging business and technical teams
Strategic Thinking: Aligning technology with business goals
Problem Solving: Root cause analysis and resolution planning Language
Persian (Farsi): Native
English: Full professional proficiency (Fluent in business communication)
Turkish: Limited working proficiency (Good understanding and basic speaking skills) Certificates
o Certified Business Analysis Professional (CBAP)
o Certified Analytics Professional (CAP)
o PMI Professional in Business Analysis (PMI-PBA)
o PMP
o HRM & ITIL
o MCSE
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