Field Technician Office Manager
Resume:
Candidate's Personal Information
Full Name
Bongumusa Musa Msomi
Known As
Musa
ID Number
921-***-**** 083
Nationality
South African
Ethnicity
Male
Location
Waterval, Rustenburg
Driver's License
C1 with PrPd
Languages
IsiZulu, English, Xhosa, Southern Sotho
Profile
Musa is a proven leader and as a track record of over 6 year’s experience as Senior Field Technician and Field Technician Manager.
He had obtained his managerial experience worked at Secutel and has extensive experience in Access Control, CCTV Systems, boom gates, gate motors, Intruder Detections and Electric Fence.
Musa has excellent Installation (5 years), strong software and hardware experience. He has 1 year’s experience working on SQL.
As the National Field Technical Manager on most sites, Health and Safety is the foremost requirement which he had been involved in, adhering to company rules, regulations and policies, site and risk assessments, risk analysis and managing assets and equipment on site.
He is PSIRA registered grade C. He has a sound knowledge and experience of Access Control and IP surveillance systems, general network knowledge, security equipment installation skills and trouble shooting and fault-finding abilities.
Secondary Education
Institution
Umbango Secondary School
Certificate
Matric
Date Completed
2010
Courses Attended
Basic Electronics certificate
HCSA Hikvision certificate
CCTV IP Cameras certificate - ELVY Security Tech
DSC Neo certificate - Elvy Security Tech
Access control certificate - Salto Systems
Detector theory - SAIDSA
Wiring techniques - SAIDSA
False alarm management - SAIDSA
Programming principles - SAIDSA
Radios and Antenna SAIDSA
Worksite safety - SAIDSA
Installation techniques - SAIDSA
Basic Electronics - SAIDSA
Fault finding principles - SAIDSA
Scaffold Erector – Strat training
PSIRA Grade C
Computer Skills
Microsoft
Other skills and Competencies
Excellent communication skills
Troubleshooting
Problem solving
Strategic planning
Work techniques
Fault finding
Technical
Scaffold erector
Customer centric
Rational thinking
Organizational Skills
Able to work under extreme pressure and associated hours.
Relationship skills-to build relationships to facilitate efficient workflow.
Analytical skills
Risk management skills
Ability to work with conflicting objectives.
Ability to work with deadlines in a deadline-driven environment
Excellent written and verbal communication skill
Good knowledge of MS Office
Work in progress reports
Problem solving
Technical Skills
Hikvision system IP and analog
Dahua
Ubiquity
Gate motor centurion
Electric fence
Ubiquity
DSC
Paradox
Milesight
Longse
Texecom
Samsung
Troubleshooting
Network
Alarms
Sound knowledge of Access Control and IP surveillance system network knowledge
Excellent security equipment installation skills
Excellent trouble shooting and fault finding
Career History
Company
Position Title
Employment Period
Secutel Technologies
National Field Technical Manager
September 2022 -
Secutel Technologies
Field Technical Manager
2017 – September 2022
Secutel Technologies
Senior Field Technician
2015- 2017
Cell C
Consultant and assistant manager
2014-2015
Plus 94 Research
CATI interviewer (Customer service)
2013- 2014
Detailed Work History
Company
Bidvest Protea Coin (Glencore)
Position
Technical Manager
Employment Period
1 June 2023- Current
Responsibilities
Technical Assistance
Product specialist
Fleet management
Bakkie inspection
Technical Team management
Loading of technical team inductions and certificates on HSEC
Installing and commissioning of CCTV cameras, alarm systems and access control for the mine.
Site visits and inspections
Clients visit and relationship management
Adding of cameras on Avigilon at control
Refresher training to control operators on Avigilon and FSK radios
Installing of server cabinets and cabling for IT
Programming wireless network radio links
Quality control
Site approvals after tech has installed
Daily feedback to Ops manager
Problem solving
Regular communication between client and myself.
Conduct Site visits for quotations as per client’s requests and suggestions if possible.
Project management
Adhering to health and safety regulations
Adhering to company policies and procedures
Reason for Leaving
Company
Secutel Technologies
Position
National Field Technical Manager
Employment Period
September 2022 – 30 May 2023
Currently managed 14 Techs and 3 Wireman
Responsibilities
Technical Fault finding
Team management (14 techs and 3 wiremen)
Site surveys
Site inspections
Site kick offs
Audits
Fleet management
Tools Inspection
Bill of quantities for sites
Billing of sites and equipment
Operations feedback
3 Regional warehouse checks and maintenance
Project planning
Project management
Site Inspection
Quality control
Bakkie inspection
Tool’s inspection
Site meeting with banks PSM and RSM
Daily report
Technical support
Testing off sites
Checking possible blind spots
Training of Technicians
Evaluations
Installs
VV testing off.
Installation of CCTV
Installations of alarms
Performance reviews of technicians
Site commissioning
Site inspection
Site approvals prior to test off and commissioning.
Technician stock variances balance
Monthly regional warehouse stock counts LP, MP, and GP
Experience
Gate Motors & perimeter fencing
Centurion
Electric fence
Cameras Systems
Hikvision
Dahua
Access Control
Alarms Systems
Paradox
Texecom
Risco
DSC
Ubiquity
Milesight
Other
Install and commission analogue and IP CCTV systems
Install access control systems.
Install Alarm system
Install wireless networks.
Reason for Leaving
Looking for a better opportunity to work with a corporate in Security
Company
Secutel Technologies
Position
Field Technical Manager
Employment Period
2017 – August 2022
Currently managed 8 Technicians and 1 Snr Technician
Responsibilities
Site Inspection
Quality control
Bakkie inspection
Tool’s inspection
Site meeting with banks PSM and RSM
Daily report
Technical support
Testing off sites
Checking possible blind spots
Training of Technicians
Evaluations
Installs
VV testing off.
Installation of CCTV
Installations of alarms
Performance reviews of technicians
Site commissioning
Site inspection
Site approvals prior to test off and commissioning.
Technician stock variances balance
Monthly regional warehouse stock counts LP, MP, and GP
Experience
Gate Motors & perimeter fencing
Centurion
Electric fence
Cameras Systems
Hikvision
Dahua
Access Control
Alarms Systems
Paradox
Texecom
Risco
DSC
Ubiquity
Milesight
Other
Install and commission analogue and IP CCTV systems
Install access control systems.
Install Alarm system
Install wireless networks.
Reason for Leaving
Promoted
Company
Secutel Technologies
Position
Senior Field Technician
Employment Period
2015- 2017
Responsibilities
Assembling intrusion detection system
Load system configurations into info tech database and ISS Stack
Testing of intrusion system
Fault finding and repairing.
Problem solving
Quality control and assurance
Installation of intrusion system
Maintenance of sites incl (Apx systems)
Soldering and assembling electronics in workshop
Experience
Gate Motors & perimeter fencing
Centurion
Electric fence
Cameras Systems
Hikvision
Dahua
Access Control
Alarms Systems
Paradox
Texecom
Risco
DSC
Ubiquity
Milesight
Other
Install and commission analogue and IP CCTV systems
Install access control systems.
Install Alarm system
Install wireless networks.
Reason for Leaving
Promoted
Company
Cell C
Position
Consultant and assistant manager
Employment Period
2014-2015
Responsibilities
Customer relations and assistance
Checking and packing stock
General shop duties
Opening and closing
Day to day sales tracking
Managing staff
Training staff
Stock take
Shop banking and balancing
Staff training
Company promotions
Reason for Leaving
Retrenched
Company
Plus 94 Research
Position
CATI interviewer (Customer service)
Employment Period
2013- 2014
Responsibilities
Customer satisfaction surveys
Data Capturing on Excel
Stack analyses
Conducting customer interviews
Quality control and assurance
Reason for Leaving
Temp position
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