CONTACT
Address : Arnold, MO *****
Phone : 314-***-****
Email : ***********@*******.***
SKILLS
• Effective communication skills
• HIPAA compliance
• Accurate data entry
• Insurance verification
• Payment processing
• Proficiency in Epic, Microsoft tools
Knowledgeable in Soarian, Medtech,
Legacy/Star, Chartmaxx, Elavon
•
• Medical billing
• Payment posting
• Incomplete payment identification
• Recording batch totals
PROFESSIONAL SUMMARY
Experienced with payment posting, ensuring accuracy in financial records. Utilizes knowledge of billing systems and reconciliation processes to maintain up-to-date accounts. Track record of resolving payment discrepancies and enhancing operational efficiency.
WORK HISTORY
Appeals Specialist, 01/2024 to Current
Washington University - St Louis, MO
Deposit Resolution Specialist, 03/2020 to 01/2024
Trubridge - Mobile, AL
Payment Poster, 11/2018 to 03/2020
Esse Health - St Louis, MO
Insurance Collections, Liaison for Attorney, 04/2017 to 11/2018 Mercy Hospital St. Louis - St Louis, MO
Reviewed and analyzed appeals for accuracy and compliance with university policies.
•
Collaborated with cross-functional teams to resolve complex case issues efficiently.
•
Maintained detailed records of appeal cases using university database systems.
•
Assisted in developing training materials for new staff on appeal processes and regulations.
•
Downloading insurance companies invoice from payor websites using either check number or dollar amount of check
•
• Submitting completed batches so the payment posters could post Obtained payment information from banking facilities and compiled the information on a spreadsheet for payment posters
•
• Processed high volumes of payment transactions accurately and efficiently. Ensured compliance with billing policies and procedures to maintain accuracy.
•
Resolved discrepancies in payment postings through detailed research and analysis.
•
Collaborated with healthcare providers to validate patient accounts and payments.
•
• Ensured payments posted to the check received with zero errors
• Transfer copay/coinsurance/deductable balances to NRP
• Liaison for attorneys and patients
BOBBIE TERRY
Medical/Legal Coordinator, 06/2015 to 04/2017
Spinemore Surgical Associates - St Louis, MO
Cash Posting Specialist, 02/2009 to 06/2015
St. Anthony's Medical Center - St Louis, MO
• Direct contact to attorney on all lien patients
Work credit balance account when primary health insurance and auto insurance pay on the claim
•
• reconcile payments from insurance companies after Processed daily payments and reconciled discrepancies within billing systems.
•
Implemented workflow improvements that enhanced accuracy in posting transactions.
•
• Reviewed and analyzed remittance advice for proper allocation of payments. Developed standardized procedures for efficient handling of complex payment scenarios.
•
• Managed large volumes of data efficiently and with great care on daily basis. Accurately posted payments and adjustments both electronically and manually.
•
Reduced payment discrepancies through meticulous attention to detail in data entry and reconciliation.
•
Processed cash postings accurately, ensuring timely updates to accounts receivable.
•
Reconciled daily transactions, identifying discrepancies and resolving issues efficiently.
•
• Utilized electronic billing systems to streamline cash application processes. Collaborated with cross-functional teams to enhance financial reporting accuracy.
•
EDUCATION
Fox High School - Arnold, MO