Customer Service Data Entry

WAR

CONTACT

Address : Port Richey, FL *****

Phone : 727-***-****

Email

*************@*****.***

SKILLS

+ Customer Service

+ Client Relations

+ Conflict Resolution

+ Problem Solving

+ Time Management

* Communication

+ Team Collaboration

LANGUAGES

English

=

Beginner (A1)

Spanish

=

Beginner (A1)

French

es es

Intermediate (B1)

PROFESSIONAL SUMMARY

Dedicated professional with extensive experience in personal care and data

entry at Cutler Industries. Proven ability in customer service and conflict

resolution, ensuring client satisfaction through personalized attention and

efficient data management. Time management, fostering strong relationships

and enhancing operational efficiency.

WORK HISTORY

Personal Care Giver, 09/2008 to 10/2022

Self-employeed - Port Richey, FL

+ Maintained clean, safe, and well-organized patient environment.

* Provided assistance in daily living activities by dressing, grooming, bathing,

and toileting patient.

* Cleaned house, ran errands, managed laundry, and completed weekly grocery

shopping.

+ Ensured the safety by closely monitoring their health conditions and

promptly addressing any concerns or emergencies.

* Assisted with daily living needs to maintain self-esteem and general

wellness.

+ Improved satisfaction by providing personalized care and attention to their

unique needs.

+ Promoted health by assisting with daily hygiene tasks, medication

administration, and regular exercise routines.

+ Transported individual to events and activities, medical appointments, and

shopping trips

+ Provided basic grooming and hygiene assistance

My husband became unable to care for himself due to a medical error and was

unable to care for himself for 14 years. was his only care giver and we choose

for him to live at home until the end. was trained by medical staff on what

was needed to take care of him so he could live as comfortable as possible.

Due to the situation we were in was unable to work a regular 9-5 job.

Data Entry Clerk, 01/2003 to 07/2008

Cutler Industries - Jenkintown, PA

+ Completed data entry tasks with accuracy and efficiency.

+ Followed established procedures to enter and process data correctly.

* Organized, sorted, and checked input data against original documents.

* Scanned documents and saved in database to keep records of essential

organizational information.

+ Entered data into various computer systems accurately using Microsoft Office

Suite

* Verified accuracy of data entered into system to produce error-free reports

+ Sorted documents and maintained organized filing process.

+ Verified entered data against source documents to maintain consistency

across multiple platforms within the organization.

+ Created and maintained data entry logs to track data entry activities.

Sales Associate, 06/1995 to 05/2000

JCPenney - Montgomery, PA

* Organized racks and shelves to maintain store visual appeal, engage

customers, and promote specific merchandise

+ Handled cash transactions efficiently while adhering to company cash

handling policies, ensuring accuracy in all financial exchanges.

* Built relationships with customers to encourage repeat business.

+ Managed returns, exchanges and refunds in accordance with store policy.

+ Maintained calm demeanor and professionally managed issues in busy,

high-stress situations.

* Prepared merchandise for sales floor by pricing or tagging

+ Helped customers locate products and checked store system for merchandise

at other sites.

+ Answered customer questions about sizing, accessories, and merchandise

care.

+ Provided positive first impressions to welcome existing, new, and potential

customers.

+ Engaged with customers to build rapport and loyalty.

+ Boosted customer satisfaction levels through exceptional service, addressing

concerns promptly, and providing a welcoming store environment.

Accurately processed POS transactions, returning coin, currency, payment

Contact this candidate