Customer Service Sales Associate
Resume:
Amirah Bradford
Silver Spring, MD *****
****************@*****.***
Professional Summary
Compassionate and energetic retail professional with over 2 years of experience in fast-paced customer service environments. Skilled in building strong client relationships, maintaining organized store displays, and driving sales through genuine customer interactions. Currently a student, eager to continue developing skills in beauty, fashion, or hospitality while contributing to a positive and stylish brand experience.
Experience
Claire’s – Sales Associate
Silver Spring, MD Oct 2024 – Present
• Greeted and assisted customers with accessories and jewelry selections
• Pierced ears safely and hygienically while ensuring customer comfort
• Maintained store cleanliness and visual merchandising standards
• Promoted in-store promotions, driving a 15% increase in upsells
Champs Sports – Retail Associate
Washington, DC Feb 2024 – Sept 2024
• Assisted with sneaker fittings and product education
• Handled stock, tagging, and floor restocking during high-volume hours
• Supported team in meeting daily sales goals
Buffalo Wild Wings – Hostess / Server
Hyattsville, MD Jun 2023 – Jan 2024
• Provided friendly and timely table service in a fast-paced setting
• Managed waitlists and seating efficiently to keep guests happy
• Memorized menu items to make accurate recommendations
Rue 21 – Sales Associate
Philadelphia, PA Sept 2022 – May 2023
• Styled outfits for customers based on trends and personal taste
• Operated POS system and managed returns or exchanges smoothly
• Helped with inventory and promotional set-ups
Foot Locker – Seasonal Associate
Philadelphia, PA Nov 2021 – Jan 2022
• Delivered excellent customer service during holiday rush
• Replenished shelves and maintained an organized backroom
• Processed payments accurately and quickly
Education
Montgomery College – Student
Pursuing A.A. Degree 2025 Expected Graduation
Skills
Customer Service & Sales, POS Systems & Cash Handling, Visual Merchandising, Time Management, Trend Awareness, Team Collaboration, Fashion & Beauty Knowledge
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