Experienced in Medical Servicing for Customers and Providers
Resume:
Active listening
Attentiveness
Conflict resolution
Problem Solving
Dependability
Empathy
Product Knowledge
Patience
Responsiveness
Reliability
Mrs. Ingrid Jones
o 2025 – Present. Kaleidominds LLC: Cerfified ADHD and Life Coach. o 2022-Present. UHC, Evernorth Insurance: Advocate for Medicaid and Medicare recipients. Provider servicing for claim adjustments. o
o 2016-2020. OCPS and Seminole Schools: Maintained up to date data for ESE students. Planned differentiated instruction, accommodating students of different abilities and backgrounds. Taught in self-contained classroom to ESE students with higher need for support.
o 2016-2018. Self-Employed Childcare Provider. LOVE LLC. Sanford, FL. o 2015- 2016. Second Grade Teacher. Conway Elementary, OCPS. Conway, FL: Provided instruction to Second Grade students, using different teaching and differentiating methods to meet their individual academic needs. o 2013-2014. Educator and Childcare Provider. Buffalo, NY Provided care and instruction for three preschool-aged children and one homeschooled elementary school-aged child. Followed a self-created curriculum based on the Common Core Standards.
2011-2013 State University at Albany, NY
M.S. Childhood Education and Literacy
2009-2011 SUNY at Buffalo, NY
B.S. in Elementary Education and Spanish
2002-2004 APEC University, Dominican Republic
A.S. in Computer Information Systems
Certified ADHD and Life Coach
Elementary Education K-6
ESOL K-12
ESE – Special Needs K-12
ELA Teacher K-12th
- Experience providing support to children of different abilities through ESE programs, including collecting data to ensure they received proper servicesExperience with medical terminology, knowledgeable about claims processing and insurance benefits
- Familiar with general medical ethics and health records administration
- Proficient in automating and tracking information related to group and individual medical statistics, clinical activities, and expenses
- Proficient in PC applications: Microsoft Office Professional—Word, Excel, PowerPoint, Graphics Programs, Outlook, etc.
- Outstanding ability to establish and maintain communication and working relationships with staff at multiple locations
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Relevant Skills
Relevant Experience:
Education
Certifications
Contact Work Experience:
Objective Satement:
Aspiring Clinical Psychologist with a strong background in Education, coaching, and advocacy. Seeking to improve my skills and experience to contribute to the field of Clinical Psychology through obtaining certification through this Masters Degree program.
2012-2013. Reading and Writing Instruction. Niagara Falls & Clarence, NY As part of the Childhood Education M.S. program, administered reading tests to determine the students’ reading levels, and created personalized action plans based on the results. Taught weekly lessons to address each students’ reading issues, increase fluency, and improve their writing skills. Kept portfolios and gathered data to show the progress over time, referencing the results of the assessments administered each week.
2011. Student Teaching, Martin Luther King Multicultural Institute. Buffalo, NY Taught English and Language Arts during the first placement and taught Math and Science during the second placement. Assisted with behavior management and provided one-on-one support to students. Created units and lesson plans that complemented the NYS curriculum. Conducted guided reading sessions and administered reading assessments. Prepared and supervised students for NYS standardized tests.
2007-2011. Teaching and Assisting in Classrooms as a Junior Participant. Buffalo, NY Provided one-on-one assistance to students with disabilities. Aided with behavior management. Developed and taught lessons that allowed for hands-on learning and imparted differentiated instruction. Assisted in the administration of assessments and helped students improve their reading and writing skills.
- 11/03/21: Cork Autism Conference, Thriving with Autism featuring Temple Grandin (7hr)
- 12/17/20: Mid-Year Motivation Guide: Help Your Child Persist with Hybrid or Online Learning (1hr)
- 12/10/20: Your Teen Is Not Lazy! How to Best Motivate an Adolescent with ADHD (1hr)
- 11/30/20: Worry Less: Managing Anxiety in Children and Adolescents with ADHD and Learning Differences (1hr)
- 11/5/20: The ADHD-ODD Connection: Similarities, Distinctions, Stigma, and Proven Treatment Strategies (1hr)
- 10/20/20: Middle School Survival for Students with ADHD and Executive Function Deficits (1hr)
- 10/29/20: How to Design and Implement a Positive and Effective Behavior Plan (1hr)
- 10/15/20: How Stress and Trauma Affect ADHD in Children and How to Heal the Wounds (1hr)
- 10/14/20: Temple Grandin: Neurodiversity in the Work Place (3hr)
- 10/10/20: Cork Autism Online Conference 2020 (10hr)
- 9/16/20: Social Emotional Learning for Children with ADHD in Quarantine (1hr)
- 8/20/20: Understanding and Supporting Twice-Exceptional Children (1hr)
- 7/20/20: Cultural Considerations When Diagnosing and Treating ADHD in African-American Children
- 7/17/20: Not So Wimpy Teacher PD Series: 8 PD Topics for Effective Teaching (8hr)
- 7/15/20: Schools in Crisis Online Course by Schools of Excellence (10hr)
- 6/29/20: Bridging the Distance: Accommodations and Technology for Overcoming Remote Learning Challenges for Students with ADHD (1hr)
- 6/1/20: Strategies for Improving Dysgraphia in Children with ADHD (1hr)
- 6/10/20: Temple Grandin LIVE: Helping Children Autism During Uncertain Times (3hr)
- 5/28/20: Leading Equity Center: Launch and Lead an Equitable Online Classroom (1hr)
- 5/17/20: OCPS: Universal Design For Learning (20hr)
- 05/9/20: Temple Grandin: Empowering Autistic Individuals to be Successful (1hr)
- 5/7/20: Sensory-Smart Strategies for Children with Sensory Processing Disorder and ADHD (1hr)
- 5/1/20: Universal Design of Learning OCPS Course (20hr) References, samples of self-created online learning units, and copies of certificates are available upon request. El. Ed K-6, ESE, ESOL, ENGLISH 6-12 - Specializes in ESE and Effective Acommodations Professional Experience:
Childhood Educator and ESE Support
Mrs. Ingrid Jones
Recent Professional Development:
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