Administrative Support, Office Management, Data Entry.
Resume:
SHARON JIPSON
Fort Gibson, OK *****
*************@*****.***
Professional Summary
Success driven professional with 15 years of experience in office management, project coordination and customer service.Seeking a position within a reputable organization to utilize my communication skills and leadership abilities while demonstrating strong character to contribute to the growth and overall success of a business.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office manager/Project Coordinator
4 Aces Fence Company-New Caney, TX
February 2019 to Present
• Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements.
• Prepared and edited correspondence, client and vendor price quotes, and other documents as needed
• Assisted in budget tracking by monitoring expenses against allocated funds for each project phase or task.
• Customers first point of contact providing unparalleled customer service to clients increasing the amount of returning customers by 30 percent.
Medical Front Office Manager
Basaldua & Heller P.A.-Kingwood, TX
April 2014 to June 2017
• Greeted and checked in patients, ensuring a positive and welcoming experience
• Maintained accurate electronic medical records (EMR) for all patients, adhering to HIPAA regulations
• Verified insurance coverage and processed claims, resulting in timely reimbursement for medical services rendered
• Coordinated with healthcare providers to obtain necessary documentation and pre-authorization for procedures and treatments
• Responded to patient inquiries regarding appointments, test results, referrals and general information about the practice
• Ensured compliance with medical office policies and procedures while maintaining a high level of professionalism at all times
Back Office Associate
Basaldua & Heller P.A.-Kingwood, TX
January 2013 to April 2014
• Provided compassionate care to patients during procedures or treatments, offering reassurance and addressing any concerns or questions they may have had
• Collaborated with healthcare professionals to coordinate patient care plans, including follow-up appointments, medication refills, and diagnostic tests
• Improved efficiency of patient intake process by implementing an electronic check-in system resulting in a 20 % reduction in wait times.
Education
High school in Honors courses
Cleveland High School-Cleveland, TX
August 1996 to May 2000
Graduated with honors and 3 college credits.
Skills
• Scheduling and calendar (10+ years)
• Policy implementation (7 years)
• Customer service (10+ years)
• Attention to detail
• Organizational skills
• Time management
Certifications and Licenses
OSHA 10
August 2019 to Present
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