Amanda Martin
Rushville, IN *****
***********@*****.***
Professional Summary
A business professional seeking to learn, contribute and help a company that is looking to grow and achieve their goals.
Work Experience
Adminstrative Assistant
Axis Fiber Solutions-Whiteland, IN
May 2025 to Present
• Work within multiple spreadsheets, moving date from one place to another as the jobs progress through the process of fiber optics install, bury, and completion.
• Billing
• Phones
• Scheduling
• Verifying and researching data
Hearing Instrument Specialist Trainee
Indiana Hearing Aid Company-Shelbyville, IN
August 2024 to Present
• Greet patients, explain paperwork for new patients
• Scheduling tasks
• Otoscopic exams
• Clean hearing aids and check internal components for performance
• Conduct follow up appointments
• Troubleshoot with patients and connect with Audiologist for any prescription adjustments that need to be made
• Assist patients with pairing hearing aids to their cell phones
• Process payments
• Process repairs and replacements
• Prepare hearing aids to be sent into factory
• Sell accessories and cleaning products
Staffing Specialist
Malone Staffing-Greensburg, IN
April 2024 to August 2024
• Source new candidates through Indeed applications
• Answer phones, emails, and texts from candidates and clients
• Complete application process with candidates over the phone or in person
• Schedule orientations
• Conduct orientations
• Perform drug screens
Office Manager
Instant Bed Bug Assassins-Shelbyville, IN
June 2020 to December 2023
• Supervise the Customer Care Center representatives.
• Attend monthly meetings with office staff and upper management to discuss policies, data analysis, goals, etc.
• Respond to all emails, voicemails, texts, and lead forms.
• Data entry.
• Use Quickbooks for posting payments and creating and sending invoices.
• Schedule consultations, treatments, and follow up appointments with all customers.
• Handle bad debt accounts.
• Monitor our Preventative Program.
• Handle escalated calls from customers.
• Data reporting
Recruiting Specialist
One Solution Logistics
May 2018 - June 2020
• Sourced candidates through Indeed, Facebook, and Indiana Career Connect.
• Conducted phone interviews and schedule face to face interviews.
• Planned the new hire orientations twice per week which included; company presentation, drug screens, uniform distribution, and paperwork.
• Completed background checks on all new hires.
• Attended job fairs and other hiring events, as well as community events to network and recruit for potential applicants.
• Ran inventory on uniforms, office supplies, and orientation materials.
• Participated in strategizing for employee retention and employee morale improvement . Staffing Specialist
DNA Staffing
July 2017 - May 2018
• Sourced candidates using Indeed and Zip Recruiter.
• Conducted phone and face to face interviews.
• Helped with offsite interviews weekly.
• Conducted drug screens
• Created candidate summaries to submit to clients for review. Verification Specialist
Barada Associates
July 2014 - July 2017
• Data entry.
• Made outbound phone calls.
• Verified employment, education, and references for our clients applicants and volunteers.
• Created and mailed Adverse action letters.
• Completed E-Verify checks.
• Assisted with various criminal checks.
• Proofread background checks before submission.
Previous experience:
Pinnacle Partners - Staffing Assisant
Medallion Staffing - Office Assistant
Blue & Co. - HR Assistant
Angie's List - Customer Service Representative
Education
Bachelor's degree in Marketing
Marian University
August 2001 to May 2005
Skills
• Customer support
• Microsoft Outlook (10+ years)
• Manufacturing
• Databases
• Typing
• Office Management (3 years)
• Leadership
• Filing
• ATS
• CRM software
• Accounting software
• Payroll (3 years)
• QuickBooks (3 years)
• Customer service
• Human Resources (5 years)
• Sales
• Accounts Receivable (3 years)
• Accounts Payable
• Front desk
• Microsoft Excel
• General ledger accounting
• Computer skills
• Supervising experience
Certifications and Licenses
Driver's License