Data Entry Administrative Support

Carmen Pullen

********@*****.*** 872-***-**** Chicago, IL

Dedicated Program Assistant with over 19 years of experience in office management and data entry, demonstrating a strong commitment to enhancing workflow efficiencies through cross-functional collaboration and innovative problem-solving techniques. Adept at database management and document handling, with a focus on driving team success and maintaining effective communication channels. Eager to leverage a comprehensive administrative support background, along with proficiency in Microsoft Publisher, to contribute to program success and foster a cohesive workplace environment. EXPERIENCE

American Bar Association Chicago, IL

Program Associate December 2019 - Present

• Collaborated with cross-functional teams to streamline processes, achieving measurable improvements in project efficiency.

• Provided essential support in program development, fostering a collaborative environment that encouraged innovation and creativity.

• Utilized critical thinking to identify challenges and implement effective solutions, leading to significant enhancements in program delivery.

Shirley Ryan Ability Lab Chicago, IL

Administrative Coordinator - Registry (Flex Staff- PRN) February 2013 - December 2019

• Streamlined registry processes, enhancing operational efficiency and improving service delivery through attention to detail and proactive problem-solving.

• Actively supported colleagues to promote a collaborative work environment and prioritize team success.

• Engaged stakeholders effectively by presenting ideas clearly, influencing decisions, and driving program success.

• Analyzed registry operations to implement solutions that improved stakeholder satisfaction and service delivery.

• Developed strong relationships with team members to promote effective collaboration and communication during program execution.

Nixon Peabody LLP Chicago, IL

IP Docketing Specialist June 2009 - April 2012

• Managed IP docketing processes to ensure timely filing and compliance, enhancing documentation accuracy and efficiency.

• Collaborated closely with legal teams to streamline workflows and improve communication throughout processes.

• Supported the development of documentation processes that improved the overall operational framework.

• Demonstrated strong organization and prioritization skills to manage multiple projects effectively.

• Trained junior staff on docketing best practices to ensure quality and consistency across documentation. Blatt, Hasenmiller, Leibsker & Moore, LLC Chicago, IL Legal Document Specialist July 2005 - June 2009

• Processed legal documents efficiently, showcasing strong attention to detail while meeting critical deadlines to enhance team productivity.

• Collaborated with legal professionals to prepare and review various documents, ensuring high-quality deliverables.

• Developed streamlined methods for document retrieval and management, reducing processing time and improving accuracy.

• Contributed to the overall efficiency of legal operations through proactive engagement and support of team objectives.

• Maintained a consistent workflow by adapting quickly to changes in project scope and priorities. EDUCATION

University of Illinois Chicago Chicago, IL

BA in Criminal Justice August 2002 - December 2004 SKILLS

• Microsoft Office, Data Entry, Medical Terminology, Outlook, Cerner, Insurance Verification, Medical Records, Microsoft Publisher, Adobe Acrobat, Database Management, IP Management, Scheduling, Document Management, Administrative Support, Office Management

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