Customer Service Sales Associate

Amari McFadden

561-***-**** • ️ ***************@*****.***

West Palm Beach, FL • Available for Immediate Hire

Professional Summary

Dependable and outgoing professional with a strong background in retail sales, customer service, and educational support. Demonstrates excellent communication skills, adaptability, and a commitment to quality service. Known for building meaningful customer relationships and supporting collaborative team environments. CPR/BLS certified and experienced in working with diverse groups, including senior citizens and students.

Work Experience

• Hustler Hollywood – West Palm Beach, FL

Sales Associate

October 2024 – June 2025

• Delivered excellent customer service in a fast-paced, specialty retail environment

• Maintained product knowledge to educate and assist customers

• Processed sales transactions accurately and maintained clean, organized displays

• University Learning Academy – West Palm Beach, FL

Assistant Teacher (Daycare)

December 2024 – May 2025

• Supported lead teachers in managing daily classroom activities for toddlers and young children

• Helped maintain a safe, nurturing environment through supervision and engagement

• Assisted with lesson planning, play-based learning, meal/snack time, and classroom cleanliness

• Built trusting relationships with children and communicated effectively with parents and staff

• Cole Haan – West Palm Beach, FL

Sales Associate

March 2024 – October 2024

• Promoted high-end products with tailored recommendations and attentive service

• Contributed to visual merchandising and store organization

• Met sales goals through proactive customer engagement

• Steve Madden – West Palm Beach, FL

Sales Associate

September 2022 – February 2023

• Provided stylish customer service in a trend-forward footwear environment

• Supported inventory restocks and promotional floor changes

• Processed returns and sales transactions with efficiency

• Express – West Palm Beach, FL

Sales Associate

January 2022 – September 2022

• Styled customers with the latest trends and fashion advice

• Promoted loyalty program and assisted with reaching store sales goals

• Ensured fitting rooms and merchandise displays were clean and presentable

Education

Palm Beach Lakes High School – West Palm Beach, FL

High School Diploma

August 2021 – May 2025

Certifications

Basic Life Support (BLS) Certified

Volunteer Experience

Jazzy Senior Club of Lake Worth – Volunteer

• Provided companionship, assistance, and entertainment for senior community members

• Helped coordinate events and social activities to promote wellness and joy

Skills

• Customer Service & Sales

• Retail Merchandising

• POS & Cash Handling

• Visual Displays & Stock Management

• CPR & BLS Knowledge

• Educational Support

• Team Collaboration & Communication

• Time Management & Organization

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