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Customer Service Crew Member

Location:
Riverview, MI
Salary:
20
Posted:
August 05, 2025

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Resume:

Kalishea Redd

Riverview, MI *****

************@*****.***

+1-614-***-****

Willing to relocate to: Southgate, MI

Work Experience

Rallys crew member

Columbus, OH

November 2024 to April 2025

Cashier, cooker

Caregiver

The Inn at Library Way-Hilliard, OH

August 2024 to September 2024

Handling residence with gate belts, showering residents, feeding residents, doing activities taking them outside, getting them dress in the morning & putting them to bed . By 7pm I was handling residents with dementia & Alzheimer’s disease .

In Home Caregiver

Seed sowers-Columbus, OH

May 2023 to July 2023

I was cleaning their house, maintaining their medication, taking them to grocery shopping, doing their hair . I was taking them to doctors appointments. & etc Baker

Pizza Hut-Columbus, OH

February 2023 to April 2023

Picker/Packer

Amazon.com-Lockbourne, OH

June 2022 to June 2022

Customer Service

ContactUS Communications-Hilliard, OH

September 2020 to October 2021

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Answered customer telephone calls promptly to avoid on-hold wait times.

• Answered constant flow of customer calls with minimal wait times.

• Offered advice and assistance to customers, paying attention to special needs or wants.

• Responded to customer requests for products, services and company information.

• Provided primary customer support to internal and external customers.

• Recommended products to customers, thoroughly explaining details.

• Collected customer feedback and made process changes to exceed customer satisfaction goals.

• Provided information regarding charge accounts and loyalty programs.

• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Warehouse Worker

Sally Beauty-Columbus, OH

May 2021 to May 2021

Education

Ecotech Institute-Columbus, OH

January 2020 to June 2021

Skills

• Leadership

• Senior care

• Hotel experience

• Packaging

• Food service

• Stocking (1 year)

• Front desk

• Restaurant experience

• Load & Unload

• Guest services

• Childcare

• Warehouse experience

• Order Picking

• Purchasing

• Office experience

• Cash register

• Barista experience

• Communication skills

• Sales

• Picking & packing

Certifications and Licenses

Driver's License



Contact this candidate