Customer Service Event Marketing and warehouse worker

Jackson Nonnemacker

Knoxville, TN 804-***-**** *************@*****.***

Professional Summary

Dynamic and results-driven sales and marketing professional with over 5 years of experience across telecommunications, home improvement, and hospitality industries. Proven track record of exceeding sales goals, delivering outstanding customer experiences, and representing brands with professionalism and integrity. Adept in event marketing, customer engagement, and CRM tools. Seeking to leverage experience into a growth-oriented sales or marketing role.

Key Skills

Sales & Lead Generation, Event Marketing & Promotion, Customer Relationship Management (CRM), Microsoft Word, Verbal & Written Communication, Hospitality & Customer Service, Problem Solving, Team Collaboration

Professional Experience

Comcast – Sales & Marketing Representative / Event Rep

Knoxville, TN 2022 – Present

• Represent Comcast at local events to promote internet, cable, and phone services.

• Engage with potential customers to generate leads and close sales on-site.

• Manage event setup, branding, and customer-facing materials.

• Maintain CRM records and track outreach performance.

• Collaborate with regional marketing team to align on goals and promotions.

Virginia Window Company – Sales Representative

Virginia 2020 – 2021

• Conducted in-home consultations and product demonstrations for window replacements.

• Provided detailed estimates and guided customers through financing options.

• Achieved high close rate by understanding customer needs and offering tailored solutions.

• Managed follow-ups and coordinated with installers for project completion.

Various Restaurants – Server / Host / Togo Specialist

Virginia 2018 – 2020

• Delivered top-tier service in fast-paced dining environments.

• Handled front-of-house operations including hosting, seating, and to-go orders.

• Trained in multitasking, conflict resolution, and guest satisfaction.

Chemtreat inc.—

Order selector and chemical management, dealt with day-to-day orders and shipments.

Warehouse duties

Schedule management

Education

Completed 2 Years of College Coursework

Certifications & Service

• Customer Service Certified

• 100+ Hours of Community Service

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