Fine Dining Cruise Line
Resume:
JEFFERY PEREIRA
Contact- +91-916*******
Email Id:- *******@*****.**.**
Summary
Experienced Waiter with a versatile background in both cruise line and 5-star hotel environments. Proven track record of delivering exceptional service to guests with a keen eye for detail and a dedication to exceeding expectations. Skilled in providing personalized and attentive service while maintaining efficiency in fast-paced settings. Adaptable to diverse dining atmospheres, from elegant fine dining to casual al fresco experiences. Strong communication and interpersonal skills, with a passion for creating memorable dining experiences for guests from around the world.
Professional Experience
P&O Ferries, Dover
Period of Service : 14 July 2024 to 28 July 2024
Designation : Waiter
Key Responsibilities:
• Presenting menus and dishes to passengers, answering questions about any aspect related to them, making recommendations on items and daily specials; and explaining methods of preparation and cooking, ingredients and accompaniments.
• Suggesting selling of dishes and items.
• Responsible for taking orders and serving food and beverages to guests.
Riverside Collection Operations GmbH, Switzerland
Period of Service : 19 March 2023 to 31 October 2023
Designation : Waiter
Key Responsibilities:
• Greet guests warmly upon arrival and escort them to their designated tables.
• Provide menus and suggest recommendations based on guests' preferences and dietary restrictions.
• Take accurate orders and relay them promptly to the kitchen staff, ensuring timely delivery of meals.
• Attend to guests' inquiries, special requests, and resolve any issues promptly and courteously.
• Maintain a friendly and approachable demeanor while catering to guests' needs throughout the dining experience.
• Ensure all food and beverages are served promptly and presented impeccably in accordance with the cruise's Maintain a friendly and approachable demeanor while catering to guests' needs throughout the dining experience.
• Ensure all food and beverages are served promptly and presented impeccably in accordance with the cruise's standards.
standards.
RCCL, Royal Caribbean International, US
Period of Service : February 2003- August 2015, March 2019- August 2022
Designation : Waiter
Key Responsibilities:
• Greet and escort guests to their assigned seats, following The Royal Way protocols.
• Present food and beverage menus, make suggestions for dinner courses and appropriate wines, adhering to The Royal Way standards.
• Relay orders to the galley and serve courses and beverages from various locations.
• Ensure quality control of all food and beverage presentations, garnishing and decorating items as required.
• Enter orders into the point-of-sale system promptly.
• Maintain cleanliness and integrity of assigned station, including table pieces, side stands, and chairs.
• Anticipate guests' needs, responds to additional requests, and determines when food and beverage service is completed.
• Actively follow ServSafe responsible service of alcoholic beverages guidelines.
P&O Cruises, M. V. AURORA - UK
Period of Service : August 2000 - November 2002
Designation : Asst. Waiter
Key Responsibilities:
• Assist in greeting guests warmly upon arrival and escorting them to their tables.
• Provide menus and assist guests with menu selections, ensuring to answer any questions they may have.
• Take orders accurately and efficiently, ensuring prompt relay to the kitchen staff.
• Serve food and beverages to guests promptly and courteously, following established service standards.
• Assist in setting up and clearing tables, ensuring they are clean and properly arranged for the next guests.
• Replenish supplies such as condiments, napkins, and utensils as needed during service.
• Assist in maintaining cleanliness and organization in the dining area, including assisting with cleaning duties as required.
Hotel Sahil, Mumbai
Period of Service : April 1995 to October 1996
Designation : Customer Assistant
Key Responsibilities:
• Assist guests with check-in and check- out procedures.
• Provide information about hotel amenities, services, and local attractions.
• Assist guests with making reservations, modifications, or cancellations.
• Provide guidance on room availability, rates, and booking policies.
Hotel Heritage, Mumbai
Period of Service : February 1993 January 1995
Designation : Bell Boy
Key Responsibilities:
•Greet guests upon arrival, assist with luggage, and escort them to their rooms in a courteous manner.
Skills
Point-Of-Sale Systems
Guest service Food Safety
Hygiene And Sanitation
Knowledge
Fine Dining
Allergy Awareness
Waiting Tables
Quality Guest Service
Educational Qualification
Secondary School Certificate (SSC)- Year 1991
Document Details
Passport Number: W2174390
Passport Date Of Expiry: 12/07/2032
CDC Number: MUM 412829
CDC Date of Expiry: 19/02/2030
Personal Details
Gender: Male
Date Of Birth: 30th September 1973
Marital Status: Married
Nationality: Indian
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