CANDICE M. BULLARD-NORWOOD
Phoenix, AZ · 313-***-****
***************@*****.*** · www.linkedin.com/in/candice-bullard-norwood SECURITY CLEARANCE: Active Government Secret Clearance as of 02/2009 Results-driven procurement and supply chain management professional with expertise in negotiation, inventory management, supplier relationship management, and cost-effective sourcing across military and civilian sectors. Skilled in contract management, pricing strategies, category management, and MRP/ERP system enhancements to drive efficiency and reduce costs. Innovative and adept at leveraging data analytics, key performance indicators (KPIs), and total cost of ownership (TCO) models for decision making and to optimize procurement processes. Strong problem-solving, decision-making, and interpersonal skills, with a track record of improving service levels, compliance, and customer satisfaction. KEY SKILLS
Procurement Strategies Supplier Relationship Management Inventory Control Category Management Contract Negotiation Total Cost of Ownership (TCO) Analysis Performance-Based Contracting Defense Procurement and Acquisition Supply Chain Experience Supply Chain Optimization Vendor Negotiation Cost Management Pricing Strategies MRP/ERP System Implementation Data-Driven Decision-Making Cost-Effective Purchasing Strategic Sourcing Verbal RFx Process (RFP, RFQ, RFI) Risk Mitigation Service Levels Management Materials Management Researching & Vetting Suppliers Collaboration Interpersonal Skills Problem Solving Verbal and Written Communication Continuous Process Improvement Customer Service Analytical Thinking Attention to Detail
PROFESSIONAL EXPERIENCE
Procurement Specialist II Palo Verde/GD Barri Remote, AZ 06/2023 to 08/2024
● Negotiated bulk purchasing agreements, achieving a 10% cost reduction on high-volume materials while optimizing pricing strategies.
● Developed supplier performance metrics, improving service levels, increasing on-time deliveries by 10%, and reducing warehouse receiving discrepancies by 15%.
● Led RFx (RFP, RFQ, RFI) processes, ensuring supplier selection aligned with cost, quality, and contract compliance standards.
● Collaborated with cross-functional teams to implement MRP/ERP system enhancements, streamlining materials management and reducing order cycle times by 30%.
● Managed procurement contracts valued at $5M+, ensuring supplier compliance, risk mitigation, and cost-effective negotiations.
● Designed and implemented a total cost of ownership (TCO) model, reducing procurement expenses by 10% through strategic sourcing.
Medical Logistics / Readiness Subject Matter Expert Luke AFB, AZ 03/2019 to Present
● Led the procurement of medical equipment and supplies, optimizing vendor contracts and ensuring compliance with Air Force standards.
● Managed supply chain operations for 67+ clinic-based accounts, reducing procurement lead time by 25% through vendor consolidation strategies.
● Developed supplier sourcing strategies, achieving 15% cost savings on critical medical supplies while improving supplier relationship management and delivery reliability.
● Implemented vendor performance reviews, ensuring contract compliance and reducing supply chain disruptions by 30%.
● Spearheaded a contract renegotiation initiative, improving service-level agreements (SLAs) and securing $250K in annual cost savings.
● Standardized procurement procedures, decreasing onboarding time for new suppliers by 40%, increasing efficiency, and improving decision-making through data-driven insights. Medical Equipment Manager Undisclosed location 06/2017 to 03/2018
● Led contract negotiations for $1.5M+ in medical equipment acquisitions, ensuring cost-effective procurement and adherence to federal compliance standards.
● Managed the Patient Movement Equipment Program, overseeing the procurement and allocation of 201 high-value assets worth $2M+.
● Conducted supplier audits using data analytics, identifying inefficiencies that led to a 20% improvement in vendor accountability and contract compliance.
● Collaborated with finance and logistics teams to optimize procurement budgets, resulting in a 15% reduction in unnecessary expenditures.
● Designed and executed data-driven supplier risk assessments, ensuring uninterrupted supply chain operations for mission-critical projects.
● Spearheaded a contract renewal strategy, securing long-term agreements with key suppliers, reducing procurement costs by 10% through cost-effective negotiations. EDUCATION & CERTIFICATIONS
MBA, University of Arizona Projected 2026
BA, Communications. Arizona State University 2014
Associate’s Degree in Logistics, CCAF 2012
Senior Non-Commissioned Officer Academy 2021
Medical Readiness Management Course 2019
The Customer Account Coordinator is responsible for ensuring the efficient setup and maintenance of customer records in our service platform, Service Trade and JD Edwards E1. This position is responsible for handling prospective client information, processing customer applications, and managing customer account changes to deliver a seamless experience to our valued customers. Promotes the Company’s mission and values-based culture through the following:
■ Customer Account Data Management
Creates new/potential customers in software platform(s)
Processes customer applications per Standard Operating Procedures and coordinates with the sales and finance team as needed
Maintains updated customer account records
Additional responsibilities and duties as required to support the team when requested
■ High School Diploma or GED
■ 3 years of office experience, preferred
■ Proficient computer skills, including a solid grasp of MS Office Programs, and a proven track record of learning and mastering new software programs.
■ Strong attention to detail.
■ Basic understanding of customer account maintenance and workflow processes.
■ Prior experience with Service Trade or a similar program.
■ Working knowledge of JD Edwards E1 or other ERP systems, preferred.