Customer Service Sales Representative

Hello

I’m Margaret Alexander

**** ****** **.

Lake Station, IN 219-***-****

******************@*****.***

Skills

Customer Service, Microsoft Office Suite proficient, Google Docs Suits proficient, Organized, hard worker

Experience

January 2022 – Present

Liberty Tax, Portage and Hobart, IN – Seasonal Tax Preparer

Making and answering phones.

Preparing personal and small business taxes

Being knowledgeable and professional in all situations

December 2019 – April 2020

REGIONAL Federal Credit Union, Portage, IN - Student Credit Union Specialist

●Work out of Portage Indiana High School and Two Middle Schools as a student account representative

●Presentations on Budgeting, Investing, and Saving,

●In charge of a crew of 2-3 student workers per school.

●Daily and monthly balance sheets, student payroll, school withdrawals and deposits

September 2018- February 2019

Cracker Barrel, Hammond, IN - Sales Representative

●Cashing out transactions

●Maintaining a balanced drawer

●Stocking, maintaining an organized sales floor

●Sales and assisting customers

August 2015- December 2015

Sykes @ HOME, Remote - At Home Call Center Representative

●Inbound consumer credit card calls

●Working within the system setup to make payments, adjust how payments are applied

●Working with in-store representatives regarding specials on new consumer credit cards

●Answering general consumer credit questions

Education

August 2022 – Present

Western Governors University, Remote – bachelor’s degree in Elementary Education

June 2007- September 2009

Axia College of UoPHX Online, Remote - associate’s degree in business

Hobbies

Jr. Church teacher, church music, reading, being a mom and a wife, running a small business with my husband, riding motorcycles.

2

Singing in church music groups, being an active mom of 5, Sunday School teacher with my husband, reading and writing.

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