Co-Owner, Consultant of restaurants, Coffee shops

EXECUTIVE SUMMARY

KEY BUSINESS ACHIEVEMENTS

CORE COMPETENCIES

STRATEGIC LEADERSHIP

Strategic operations executive with 20+ years scaling profitable food service businesses from startup to multi-million dollar operations. Proven track record managing P&L responsibility, leading teams of 250+ employees, and driving double-digit revenue growth through operational excellence and market expansion. Expertise in multi-unit operations, franchise development, and transforming underperforming locations into market leaders.

Built profitable food service business from startup to $250K+ revenue in 18 months Managed P&L responsibility totaling $10M+ across multiple operations Scaled workforce from 10 to 50+ employees while maintaining 85% retention rate Opened 5+ profitable locations with 100% success rate achieving profitability targets Generated $1.2M+ in cost savings through vendor negotiations and process optimization P&L Management & Financial Planning

Multi-Unit Operations & Expansion

Franchise Development & Systems

Market Analysis & Business Development

Large-Scale Team Leadership

Training Program Development

Performance Management & Retention

Leadership Development & Succession

OPERATIONAL EXCELLENCE

TECHNOLOGY & SYSTEMS

Process Optimization & Cost Reduction

Quality Control & Compliance Management

Vendor Relations & Supply Chain

Performance Metrics & KPI Management

POS Systems & Technology Integration

Inventory Management Software

Financial Reporting & Analytics

Workforce Management Systems

TEAM DEVELOPMENT

KHALE HUNTER

Strategic Operations Executive

***********@*****.*** 469-***-**** Chicago, IL

Consultant & Co-owner

General Manager

Senior Operations Manager

Leadership & Community Involvement

2023 – Present

2020 – 2023

2003 – 2020

Family Matters

Strategic community development focused on family strengthening initiatives Sacred Hearts of Chicago

Leadership mentorship program for at-risk youth development Care for Braille

Recognition for exceptional community service and accessibility advocacy Kurt's Cafe & South Shore Brew

Professional skill development and independent business consulting Volunteer 2015 - Present

BECOMING-A-MAN Mentor 2018 - 2020

Volunteer Service Award Recipient 2014

Latte Art Instructor & Training Consultant 2018 - 2020 Erin's Cup, Chicago IL

H&B Catering, Chicago IL

Metropolis Coffee Company, Chicago, IL

Built profitable café from concept to $250K+ annual revenue within 18 months, achieving 22% net profit margin in competitive market

Managed complete P&L responsibility including $400K startup investment, vendor negotiations securing 18% cost reductions, and financial planning driving sustained profitability Scaled operations 300% by implementing systems-driven approach to inventory management, reducing waste by 25% and improving customer wait times by 40% Developed franchise-ready operational framework including staff training protocols, quality control systems, and financial reporting structures Directed $2.8M annual revenue operation managing 45-person team across 200+ corporate events annually, maintaining 98% client retention rate Increased operational efficiency 35% through process optimization and vendor consolidation, reducing per-event costs by $150 average

Expanded market reach 60% by developing corporate partnerships with 15 Fortune 500 companies, generating $850K in new annual recurring revenue Built scalable infrastructure supporting 300% capacity growth while maintaining food safety compliance and quality standards

Drove $7M+ annual revenue growth across 8 locations through strategic market expansion and operational excellence

Built and led 200+ person workforce with industry-leading 85% retention rate, developing comprehensive training programs adopted company-wide Spearheaded market expansion strategy opening 5 new locations, each achieving profitability within 12 months (industry average: 18–24 months)

Implemented enterprise-level systems reducing operational costs 22% while improving customer satisfaction scores from 3.2 to 4.7/5.0

Led consultant partnerships training 50+ independent coffee shops, generating $400K additional annual revenue stream