CHARM JACKSON
SUPPLY CHAIN ANALYST
678-***-**** *****.*******@*****.*** Lilburn, GA 30047
PERSONAL PROFILE
Currently pursuing an Associate Degree in Supply Chain Management. Resourceful and detail-oriented professional with 8+ years of experience combining medical administrative support with supply chain coordination and inventory planning. Skilled in analyzing forecasts, managing inventory levels, and facilitating efficient production workflows to meet organizational goals. Skilled at creating reports that support monthly and annual planning, helping teams maintain the right balance of work-in-progress and finished goods inventory. Adept at serving as a liaison between cross-functional teams, including production managers and plant supervisors, to ensure timely output and high fill rates. Recognized for strong critical thinking, adaptability under pressure, and a results-driven mindset; seeking to leverage these strengths in a supply chain or operations role.
ANALYTICAL & SOFT SKILLS
Data analysis and forecasting
Inventory management
Supply and demand planning
Root cause analysis
Proficiency in Excel & PowerPoint
EMR/EHR Systems
Administrative duties
Hard working & motivated
Team Player
TRAINING & CERTIFICAITONS
Certified Supply Chain Analyst,
CSCA Certification #2410E10137
Certified Patient Care Assistant ( GACCP)
Certified CPR and First Aid Training (10.4.24)
NHA Certified Phlebotomy Technician) Certification #J9D4L4P6
Pre-Nursing Certificate
ACADEMIC PROFILE
Trident Technical College
Associates of Arts, Cum Lade
North Charleston, SC- 2014
US Career Institute
Diploma - Medical Claims & Billing Specialist
Fort Collins, CO-2006
EMPLOYMENT HISTORY
Resident Dining Services Coordinator
Sunrise Senior Living Aug 2024- Present
Oversee meal schedules, dining room setup, and resident seating to ensure timely and organized service
Assist residents during mealtimes, including those with mobility or dietary restrictions, ensuring they receive proper nutrition and support
Work closely with dietary staff and nursing teams to ensure meals are tailored to individual dietary needs and physician-prescribed meal plans
Maintain a clean, sanitary, and safe dining environment in compliance with health and safety regulations
Home Health Aide / Caregiver- Independent Contractor
Feb 2006- Dec 2022
Monitored client’s health by observing physical and mental conditions, documenting intake/output, and encouraging daily exercise
Administered scheduled medications with accuracy and adherence to healthcare protocols
Delivered exceptional housekeeping services, including laundry, to ensure a sanitary and organized home environment
Prepared and served balanced meals and snacks in alignment with dietary guidelines
Maintained a safe and supportive living space, reducing risks and promoting client independence
Shipping and Receiving Supervisor
Jockey Jamaica International Inc Mar 2002 – Dec 2005
Managed all aspects of shipping and receiving, including preparing shipments, verifying work orders, and ensuring accurate documentation
Received, inspected, and logged incoming materials; verified shipment accuracy against purchase orders and resolved discrepancies
Selected appropriate shipping containers and ensured secure packaging for postal and commercial transport
Maintained organized records of all shipping and receiving activities in compliance with company policies
Trained and guided team members in shipping/receiving procedures, safety practices, and quality control standards, while supporting a safe and healthy workplace environment
Production Coordinator
Jockey Jamaica International Inc Jan 1997 - Oct 2001
Analyzed demand forecasts, inventory trends, and production capacity to help plan efficiently and ensure production stayed on track with accurate line rates
Generated monthly to annual forecasting reports to align with supplier and manufacturer expectations, enhancing decision-making processes
Designed and monitored inventory programs to maintain target levels of finished goods and WIP, minimizing excess stock and shortages
Boosted fill rates by making smart changes to production flow and addressing potential risks early to keep things running smoothly
Acted as a cross-functional liaison between production managers and plant supervisors to ensure transparency and alignment across the supply chain