Customer Service Billing Specialist

George Graves

Cherry Hill, NJ *****

********@*****.***

+1-856-***-****

Professional Summary

Skilled and dedicated Healthcare Specialist with experience in supervisory position with the ability to effectively manage within a professional work environment. Adaptable team player recognized for willingness to learn and teach newly acquired skills, able to identify goals and priorities and resolve issues in initial stage. Developing and maintaining administrative process that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Billing Specialist

PATHS,LLC-Pennsauken, NJ

March 2025 to Present

Sales Representative

The Edge Fitness Clubs-Cherry Hill, NJ

June 2024 to October 2024

• Customer service representative

• Outreach to prospects thinking to join

• Signing prospects up to become members

• In office Consultant

YMCA Counselor

Greater Philadelphia YMCA-Lindenwold, NJ

August 2022 to February 2023

• Monitoring and counseling children before and after school.

• Creating a safe space environment for the children.

• Participate in activities that help engage the children social skills. Medicare Specialist

Blue Cross Blue Shield-Philadelphia, PA

May 2016 to January 2022

• Verify that existing health benefit information is accurate.

• Providing subscriber with pertinent information regarding their coverage.

• Discussing different financing options to fit their budgets.

• Verifying insurance coverage, to ensure necessary procedures are covered by an individual's provider.

• Responsible for entering data in an accurate manner.

• Explain coverage amounts provided by subscribers' insurance policy. Healthcare Specialist/ Trainer

XEROX/CONDUENT BUSINESS SERVICES-Cherry Hill, NJ

September 2013 to February 2015

• Verify existing health benefit information. Confirming validated claim.

• Providing subscriber with pertinent information regarding their coverage.

• Discussing different financing options to fit their budgets.

• Confirming insurance coverage, to ensure necessary procedures are covered by the individuals provider.

• Explain to member the coverage amounts provided by subscribers' insurance policy.

• Responsible for health benefit coverage resolutions. Education

Some College in Mechanical Engineering

Camden County College-Blackwood, NJ

August 2008 to March 2009

High school diploma or GED

Skills

• Sales management

• Databases

• Customer service

• Interaction design

• CSR

• Time management

• Pallet jack

• Retail sales

• Social media management

• Adobe Photoshop

• Grammar Experience

• Client services

• Negotiation

• Training & development

• Supervising experience

• Bookkeeping

• Mobile Device Management (5 years)

• Computer Skills (7 years)

• ERP Systems

• Employee orientation

• Customer Support

• Computer Networking (2 years)

• Virtualization

• Medical office experience

• Video Editing

• Writing skills

• HIPAA (7 years)

• Systems analysis

• Experience Working With Students

• Filing

• Avid

• Hospitality

• Management

• Epic

• Customer Care

• Account management (8 years)

• Filming

• Warehouse experience

• Hand tools

• Data collection (8 years)

• Microsoft Access (3 years)

• Childcare (1 year)

• Behavioral health (1 year)

• Help Desk

• Experience with children (1 year)

• Human resources

• Conflict management

• English

• Microsoft Word (7 years)

• Photography (1 year)

• Adobe After Effects

• VPN

• Adobe Premiere

• Payroll (4 years)

• Medical terminology

• Escrow

• Leadership Experience

• Teaching

• Sales

• Operations management

• Communication skills

• AI

• Cash handling

• Editing

• Analysis skills

• Procurement

• Slack

• A/B testing

• Recruiting (1 year)

• Video Production

• Climbing

• CPR (4 years)

• Heavy lifting

• Linux

• Media and Communication (1 year)

• Accounting

• Medical billing (4 years)

• Research & development (7 years)

• Microsoft Excel

• Excel (7 years)

• Sales Experience

• Leadership

• Operating Systems

• Childhood development (1 year)

• Applied behavior analysis (1 year)

• Presentation skills

• Research

• Google Suite

• Call Center

• Microsoft Outlook (7 years)

• Group therapy (1 year)

• Business requirements

• Microsoft Windows Server

• Typing

• CRM software

• Computer literacy

• VMWare

• Retail management

• Financial concepts

• QuickBooks

• HRIS

Certifications and Licenses

Class D

Class E

CPR Certification

First Aid Certification

Driver's License

Enrolled Agent

Additional Information

The reason for the current gap in employment is due to my career pursuit in the Acting field. I have done acting work from Los Angeles to New York. Acting, has always been a passion of mine and I continue to work within that field in pursuit of establishing myself in the acting industry.

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