Employee Relations Administrative Assistant

Ailbee Caldwell

Southwest Florida

******.********@*****.*** 239-***-****

linkedin.com/in/ailbee-caldwell-b002872a

Professional Summary

Strategic and results-oriented Office Manager Branch Manager Recruiting & HR Specialist with 20+ years of experience in staffing operations, employee relations, and workforce solutions. Proven success in full-cycle recruiting, office oversight, and HR compliance across clerical, light industrial, and professional sectors. Passionate about connecting people with purpose and driving team success through strong communication, problem-solving, and process improvement. Currently seeking remote or hybrid roles with growth potential. Core Competencies

● Full-Cycle Recruiting (Clerical, Professional, Light Industrial)

● Talent Strategy & Workforce Planning

● Office & Operations Management

● Onboarding & Employee Relations

● Payroll Administration & Invoicing

● Compliance & Risk Management

● Budget Oversight & Vendor Management

● Client Service & Business Development

● ATS, HRIS & CRM Software (including Microsoft Office Suite)

● Process Improvement & Team Training

Professional Experience

EmployBridge Remedy Intelligent Staffing

Southwest Florida 2003 – 2024

Branch Manager / Franchise Manager / Office Manager / Senior Staff Coordinator

● Managed full-cycle recruiting, placement, and onboarding for administrative, professional, and light industrial roles.

● Oversaw daily branch operations including payroll, invoicing, budgeting, vendor relations, and reporting.

● Provided HR support in employee relations, performance issues, onboarding, policy adherence, and conflict resolution.

● Built and maintained long-term relationships with local businesses, driving client retention and expansion.

● Trained and mentored internal staff, improving productivity, accountability, and service standards.

● Successfully navigated changes during a transition from franchise to corporate ownership while maintaining service continuity.

● Recognized for exceeding placement goals, maintaining compliance, and adapting quickly to changing business needs.

Education & Certifications

University of South Florida – Bachelor of Arts, Psychology

● Continued professional development in Recruiting, HR, and Leadership

● Proficient in Microsoft Office Suite, ATS/CRM systems, and HR software

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