Patient Accounts Specialist

Alexis James

Patient Accounts Specialist

910-***-**** ***************@*****.*** 16720 Springs Mill Rd EDUCATION

**** - **** ****** **************

Richmond Community College

Hamlet

EXPERIENCE

2024 - Present Medical Billing & Patient Accounts Specialist Carolina Eye Associates

Southern Pines

- Proficient in Medicare billing practices including CPT, ICD-10, and HCPCS coding.

- Experienced in correcting diagnosis codes and modifiers for claim accuracy.

- Skilled in communicating with insurance companies to resolve denied or pending claims, verify coverage, and ensure timely reimbursement.

- Managed patient accounts, including billing inquiries, payment processing, and account adjustments.

- High attention to detail in entering and maintaining patient data with strong accuracy and compliance with HIPAA standards. - Familiar with the full billing cycle from claim creation to payment posting and collections.

- Confident in speaking with patients and providers to resolve account or billing concerns quickly and professionally.

- Comfortable using electronic health records (EHR) and billing platforms (currently experienced in using NextGen).

SKILLS

Data Management,Data Collection,Medicare Billing And Coding,Data Analysis, Insurance Verification, Time Management, Microsoft 365,Data Entry

REFERENCES

Nicole Trimboli

Receptionist

Carolina Eye Assocaites

516-***-****

*****************@*****.***

Marie Jones

Payroll

Carolina Eye Assocaites

910-***-****

**********@*****.***

Catiria Booker

704-***-****

********@*****.***

SOCIAL LINKS

https://www.linkedin.com/in/alexis-james-659056271/

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