Business Development Operations Manager

John Parker

Fayetteville, Ga. LinkedIn URL

256-***-**** ************@*****.***

Sales & Operations Manager

Energetic, goal-oriented leader with a comprehensive background in sales, marketing, and business development across fast-paced, result-driven environments. Demonstrates strong leadership in overseeing daily operations, managing complex projects, and guiding cross-functional teams. Skilled in developing strategic programs, leading successful product launches, and managing enterprise-level profit and loss. Well-versed in Six Sigma methodologies and process optimization to drive operational efficiency and continuous improvement.

Sales Strategy & Business Development

Product Marketing & Brand Positioning

Talent Development & Staff Training

Cross-Functional Team Leadership

Operational Process Improvement

Inventory Optimization & Control

P&L Management & Financial Oversight

Inventory Optimization & Control

Logistics, Fulfillment & Warehouse Management

PROFESSIONAL EXPERIENCE

Cabinet Solutions Consulting, Fayetteville, GA

Owner Operator / Manufacturers Representative / Retail Consultant 2023- Present

Identified and engaged with prospective customers to expand dealer network across my territory.

Promoted multiple product lines to establish new dealers throughout assigned territory.

Delivered in-house product training and onboarding support to improve dealer sales performance and retention.

Parkview Cabinets, Haleyville, AL

Customer Service Manager 2021-2023

Built and maintained customer relationships, improving retention and repeat business.

Managed end-to-end customer order process, ensuring timely fulfillment and issue resolution.

Collaborated with warehouse and cabinet shop to reduce lead times and optimize inventory flow.

KITH FURNITURE, Haleyville,AL

Warehouse & Shipping Manager 2017-2021

Leverage leadership expertise to drive daily operations and maintain the primary warehouse and 3 storage facilities.

Led logistics operations, including warehouse transfers, container unloading, and inventory receipt coordination.

Trained and supervised warehouse associates, improving accuracy and team efficiency.

Streamlined shipping processes by implementing workflow improvements, increasing shipping by 22% in 2019.

SOUTHEASTERN EXTRUSION & TOOL, Florence, AL

Sales/ Production Manager 2014-2016

Led high-performing teams to consistently deliver quality products that exceeded customer expectations.

Coordinated production schedules and project timelines while monitoring staff performance to ensure alignment with business objectives.

Collaborated cross-functionally to streamline manufacturing processes, reduce bottlenecks, and enhance operational efficiency.

Increased production output through strategic planning and workflow improvements, maintaining high product quality standards.

MERCHANDISING CONCEPTS INC., Fayetteville, GA

Owner Operator/ Retail Consultant/ Manufacturers Sales Representative 1989-2014

Directed daily operations across marketing, sales, advertising, and product launch functions to support multiple retail accounts.

Oversaw a portfolio of up to 35 product lines, implementing programs to expand product reach and market share.

Led the nationwide deployment of multiple product lines, ensuring timely rollout and consistent brand execution.

Developed a proprietary product line for merchants and designed custom trade show displays to drive engagement and sales.

Built strategic partnerships with industry professionals to deliver product training and ensure successful adoption.

Proactively identified and pursued new business development opportunities to drive revenue and strengthen market position.

The Home Depot, Multiple Locations throughout the USA

Operations Manager/ Merchandising Manager/ Loss Prevention & Safety Supervisor 1980-1989, 1998-2001

Directed daily operational functions across front-end, receiving, and administrative departments, including cash office and computer room, assumed full managerial responsibilities in the Store Manager’s absence.

Developed and implemented operational, merchandising, and safety procedures to enhance store performance and profitability.

Supervised and motivated staff across all departments to maintain high levels of customer service and operational efficiency.

Managed recruitment, onboarding, and training for up to 320 employees, fostering team development and performance growth.

Collaborated with merchants and vendors to coordinate merchandise ordering and ensure in-stock product availability across departments.

Strengthened inventory control and safeguarded company assets by implementing targeted loss prevention strategies, employee training, and asset protection measures.

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