Felieca Jones, Remote Data Entry Specialist
Houston, 77088, TX, 832-***-****, **********@*******.***
SUMMARY
Detail-oriented Data Entry Specialist with over 2 years of experience in managing and documenting sensitive health information. Proficient in online documentation systems and client communication, demonstrated through roles such as Care Specialist and Medical Assistant. Successfully maintained accurate records and coordinated schedules, enhancing organizational efficiency. Committed to delivering high-quality support that ensures client satisfaction and meets company needs.
WORK EXPERIENCE
03/2020 – 12/2022
Care Specialist, Texas Home Health / Accent Care
Houston, USA
Delivered compassionate care and health monitoring to clients in person and remotely.
Coordinated schedules and maintained accurate health and progress documentation using online systems.
Provided exceptional support with daily living activities, ensuring client satisfaction and well-being.
09/2021 – 11/2021
Student Medical Assistant (Externship), New Horizon Hispanic Clinic
Houston, USA
Recorded and managed vital patient information, showcasing attention to detail and documentation skills.
Supported clinical staff with administrative and patient care duties, utilizing virtual platforms when required.
12/2020 – 02/2021
Caregiver, Self-Employed
Houston, USA
Delivered personalized support to elderly individuals, communicating with families through remote channels to provide updates.
Managed independent schedules and care plans, demonstrating self-motivation and accountability.
10/2019 – 11/2020
Private Caregiver, Self-Employed
Houston, USA
Provided in-home care tailored to client needs while maintaining remote communication with families and healthcare providers.
Developed individualized care plans, highlighting organizational and multitasking abilities.
11/2016 – 08/2017
Front End Cashier/Customer Service, Marshalls Home Goods
Houston, USA
Enhanced customer satisfaction by efficiently managing transactions and resolving inquiries, including remote customer support tasks.
Demonstrated adaptability and problem-solving skills in a fast-paced environment.
09/2016 – 03/2018
Assistant Living, Down Home Blessed Care
Houston, USA
Supported residents with activities of daily living, utilizing digital tools to schedule and document care services.
Built strong relationships with residents and families through compassionate care and effective communication.
EDUCATION
03/2021 – 11/2021
Florida Career College
Certificate, Medical Assistant Technician
Houston, USA
Gained expertise in medical documentation, patient care, and clinical procedures.
02/2019 – 09/2019
Texas Education Agency
Certificate, GED Certificate
Houston, USA
SKILLS
Microsoft Office Suite
Zoom
Slack
Google Workspace
Alzheimer's and dementia patient care
Using Hoyer lifts and other caregiving equipment
Medical documentation
Compassionate care
Time management
Problem-solving
Effective communication
Self-motivation
Organizational skills