IT Support/ Call Center Rep.

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Google Education – IT Support Professional Certificate (2025 – currently enrolled online)

-Troubleshooting software & hardware repair

- Designed banners, flyers & event signage

- Conducted interviews & digital data collection

Black Brilliance Research

01/2023 - 06/2023

Community Outreach Specialist/ Digital Stewardess (PAID) - Seattle, WA

Volunteer Service

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●Operate and calibrate production machines using tools such as calipers, micrometers, and height gauges.

●Monitor production output for quality compliance and adjusted machines as needed.

●Maintain detailed production logs and inventory records.

●Troubleshot and repaired machinery to minimize downtime and optimize productivity.

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